Vendor Oversight Manager

At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. 

Great Gray is looking to add a Vendor Oversight & Facilities Manager to our Business Transformation team. Serving as the primary individual responsible for corporate vendor oversight and facilities management, this manager builds collaborative partnerships with a lean, results-driven approach. The role streamlines vendor and facilities operations by creating effective processes, optimizing resources, and ensuring high-quality service delivery in a high-growth environment, enabling our teams to thrive.

This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

 Corporate Vendor Oversight:

·Build and oversee enterprise-wide vendor management program – approvals, onboarding, monitoring, optimization and offboarding

·Partner with Legal, Third Party Risk Management, Finance and the business leads to create processes that are efficient & utilize best practices, ensure proper controls and adhere to compliance standards

·Drive best practices across the vendor population – performance metrics, payment terms, standard terms and conditions, onboarding and offboarding

·Identify opportunities to partner with the business – cost reduction, spend consolidation, renewal strategy

·Identify efficiency opportunities through automation, data science or new tools

·Lead requirements gathering, vendor selection and implementation for any new third party applications to support the program

·Support M&A vendor diligence and integration to the Great Gray enterprise vendor footprint

·Partner with business leaders when vendor RFIs/RFPs are required to select a vendor

 Facilities Management:

·Plan and coordinate facilities maintenance, office moves, space planning, and equipment installations for 4 US-based office locations (200 employees total)

·Track lease provisions, renewals, and termination timelines in partnership with Finance

·Oversee procurement of office equipment, supplies, and provisions

·Prepare and manage budgets for facilities and office-related expenses

·Complete other related duties as assigned

·Bachelor’s degree required

·Proven vendor management experience in a small or high-growth organization

·Demonstrated ability to conserve resources while operating effectively and achieving results

·Experience implementing and managing vendor management software or applications

·Strong negotiation skills and the ability to manage vendors for cost savings and service improvements

·Familiarity with facilities management, including maintenance coordination and vendor oversight

·Strong organizational and project management abilities

·Excellent communication, collaboration, and problem-solving skills

·Ability to analyze vendor performance data and produce actionable insights

·Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

·Comfortable navigating ambiguity

·Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration

We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:

·Be an integral part of an early-stage, high-growth organization!

·Hybrid work environment

·Competitive compensation package including 401(k) with elective and non-elective match opportunities

·Lifestyle spending allowance program

·Medical, Dental, Vision Insurance

·Employer-paid life and disability insurance

·Generous paid time off program

Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $300 billion in CIT assets under management, across more than 900 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. 

CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.

Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.

Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.

MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $28 billion and has completed over 150 platform investments. MDP invests across five dedicated industry verticals, including basic industries; business and government software and services; financial and transaction services; health care; and telecom, media, and technology services.

Great Gray, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.

Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: [email protected]