OS&D Manager - REMOTE
•Jobgether· 1d
⚙️ Operations⏰ Full-time⭐ Senior📍 Malaysia
1d ago
Hackerone·18 days ago
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).
HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.
HackerOne Values
HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.
Location: Pune, India (working onsite 4–5 days a week)
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.
HackerOne Values
HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.
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With our newest office in Pune, India, we’re excited to welcome team members who value in-person connection, collaboration, and shared purpose. All roles in Pune are hybrid by design – remote options are not available. For the types of challenges we’ll tackle and the work we’ll do together, we believe in-person connection will be essential to building strong relationships, solving problems effectively, and fostering a vibrant community.
As a People Operations Generalist, you will play a central role in delivering a seamless employee experience across HackerOne’s global workforce. You will own and execute core people processes, strengthen documentation and compliance, and help improve how our People Operations function operates. You’ll apply critical thinking, operational rigor, and a bias for improving systems to ensure our workflows are compliant, efficient, and human-centered.
Success in the People Operations Generalist role will be accomplished by delivering on the responsibilities below in alignment with the Values and the Talent Principles that define how we work at HackerOne.
Lead end-to-end employee lifecycle processes—including onboarding, offboarding, and internal mobility—ensuring each step reflects a consistent, high-quality employee experience. (Change Agility)
Manage People Team support tickets, driving timely responses, identifying trends, and promoting self-service through improved documentation and automation. (Data-Driven Decision Making)
Execute administrative and operational tasks with precision, ensuring data integrity across HR systems, reports, and audits.
Evaluate and redesign processes by breaking problems down to essentials, simplifying workflows, and implementing scalable solutions. (First Principles Problem Solving)
Use AI tools thoughtfully to automate routine tasks, accelerate workflows, and improve the accuracy and clarity of documentation and communication. (AI First)
Maintain a documentation-first mindset, ensuring processes, policies, and communications are consistently captured, organized, and accessible across internal systems.
Support People Operations projects and OKRs, collaborating cross-functionally to meet deadlines and contribute to broader team outcomes.
Partner across global People Teams—including Talent Acquisition, Total Rewards, HRIS, and People Strategy—to ensure compliant, consistent application of global and local policies.
Minimum of 5 years of experience in People Operations or HR service delivery
Familiarity with global employment laws and compliance considerations across multiple countries
Experience using a People ticketing system (FreshService preferred)
Demonstrated ability to operate independently, prioritize effectively, and collaborate across functions in a lean, fast-moving environment
Solid understanding of AI safety and alignment principles, including responsible AI development, bias mitigation, and ethical AI practices.
Strong Workday administration proficiency and familiarity with HRIS workflows
Experience partnering with an Employer of Record (EOR) and supporting employees across geographies
Prior experience executing or contributing to people-centric initiatives and projects
Exposure to process automation or system optimization within People Operations
Comfortable to support EST shift
Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program
*Eligibility may differ by country
Employment at HackerOne is contingent on a background check.
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, pregnancy, disability, veteran status, or any other protected characteristic as outlined by law.
Health (medical, vision, dental), life, and disability insurance*
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program
Flexible Work Stipend
*Eligibility may differ by country
We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).
Visa/work permit sponsorship is not available.
Employment at HackerOne is contingent on a background check.
HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.