Senior Manager, Triage Team- Security Operations Center

Reports to: Senior Director of Threat Detection and Response

Location: Remote US

Compensation Range: $170,000 to $205,000 base plus bonus and equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do

As the Senior Manager of SOC Triage, you will lead the critical "front line" of our Security Operations Center. You are responsible for a team that reviews high-volume, low-fidelity security signals to qualify potential threats for our senior Analysis team. Your mission is to maximize detection surface area while serving as a strategic leader for the SOC's primary talent incubator.

You will balance operational excellence—ensuring the "noise" is reviewed effectively—with a deep commitment to people development, preparing the next generation of security analysts for career progression.

Roles and Responsibilities:

• Team Leadership & Talent Pipeline: Lead, mentor, and manage a high-performing Triage team. Develop and hold regular career conversations, facilitating an inclusive environment and acting as a steward of company culture.
• Operational Strategy: Define team priorities and set measurable goals (e.g., data reviewed, escalation quality, incidents identified. Identify and scope the team’s work in partnership with SOC leadership.
• Signal & Escalation Oversight: Oversee the "Signal Review & Qualification" function to ensure rapid, consistent decision-making based on established playbooks. Ensure qualified threats are escalated with clear, concise context to the Analysis team.
• Process Optimization: Identify patterns in "noisy" signal sources and provide feedback to detection engineering teams to tune out benign alerts. Drive the adoption of automation to improve triage efficiency and reliability.
• Strategic Prioritization: In partnership with senior leaders, set the prioritization for lower-level analysts and ensure the team's project portfolio is aligned with company growth objectives.
• Stakeholder Collaboration: Partner with the Analysis and Detection Engineering teams to ensure a seamless handoff process and minimize friction in the incident response lifecycle.
• Budget & Resource Management: Responsible for the results, budgets, and hiring strategies for the Triage function.

What You Bring To The Team:

• Experience: 4+ years of progressive experience in Security Operations (SOC), threat hunting, or incident response, with at least 3+ years in a leadership/management role.
• Leadership Mastery: Proven ability to develop and mentor team members, specifically in a high-volume, entry-to-mid-level technical environment.
• Analytical Mindset: Expert-level ability to identify and surface patterns in security data and translate those insights into solutions or process improvements.
• Technical Knowledge: Deep understanding of the modern threat landscape, common attacker TTPs (e.g., suspicious inbox rules, persistence mechanisms), and SOC orchestration tools.
• Communication: Outstanding ability to articulate the "root cause" of problems using first principles and present technical strategy to executive leadership.
• Adaptability: A forward-thinking mindset with a passion for driving change in a cloud-first, fully remote environment.

What We Offer:

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

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