This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Claims Manager. In this role, you will have a significant impact on the operation of the claims department, supervising multiple teams to ensure the successful execution of client and corporate commitments. You will manage daily operations, providing support to team members and addressing complex issues. Your leadership will guide the team towards achieving high-quality service and production goals while fostering professional development. This role offers the opportunity to implement processes that enhance efficiency and client satisfaction.
Accountabilities
- Supervise and manage the day-to-day operations of the claims team and outsourced vendor staff.
- Ensure successful achievement of quality, production, and service expectations.
- Facilitate staff development and the successful integration of new clients.
- Address complex claims or customer service inquiries.
- Provide guidance to team members on claims processing procedures.
- Manage relationships with outsourced vendors and clients.
- Drive continued process improvements within the department.
Requirements
- High School Diploma or GED equivalent.
- 3-5 years of claim processing experience.
- Previous supervisory or management experience.
- Strong self-direction and ability to work with minimal supervision.
- Excellent verbal and written communication skills.
- Proven leadership, organizational, and interpersonal skills.
- Ability to work effectively with various stakeholders.
- Problem-solving skills to deal with varying situations.
- Proficiency in reading and interpreting documents and SPDs.
- Flexibility and openness to process improvements.
- Experience with MS Excel/Word and ability to learn new systems.
Benefits
- Flexible remote work arrangement.
- Opportunity for professional development and growth.
- Access to health and wellness benefits.
- 401(k) savings and pension plans.
- Paid time off and parental leave.
- Disability insurance and supplemental life insurance.
- Employee assistance program.
- Tuition reimbursement and other incentives.
- Annual incentive bonus plan.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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