Business Services Instructor - Contract- 12 Weeks

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

The JVS Instructor is an active member of JVS, thereby equitably contributing to agency performance goals and working to support the overall mission and philosophy of JVS.

The JVS Business Services Division builds relationships with and engages Boston area employers in sustainable workforce development programs. JVS creates specially tailored educational and training programs coupled with a network of services and supports designed to help employers and their staff gain the education and skills needed for superior performance, job satisfaction, and career advancement.

The JVS Business Services Instructor’s charge is to implement classroom instruction that will improve the employees’ language, computer or other career building skills within their current position and assist them to grow within their organization. The Business Services Instructor is part of a larger JVS team, all of whom support the education, training, and employment needs of clients and employers. The Instructor works collaboratively with each member of the Business Services team to assist students in obtaining the skills needed to successfully do their current jobs, as well as to upgrade their skills in order to move up in their career. Courses are delivered to working adults at various employer sites, or remotely via Zoom and WhatsApp.

POSITION SUMMARY: Under the direction of the Business Services Program Manager, the Business Services Instructor develops and modifies contextualized curriculum and daily lesson plans for academic and/or job skill training programs, delivers training to participants, evaluates progress and skill attainment of individual participants on a scheduled basis, tracks outcomes, creates documents for submission to their supervisor, funders or evaluators, and attends strategic team meetings both in the Business Services department as well as agency wide meetings.

ESSENTIAL JOB FUNCTIONS:

Employers:

• Meet employer partner goals and outcomes, as well as establish, track and meet program dashboard indicators. (Employee retention and satisfaction, employer partner satisfaction).

•Establish relationships with key employer staff and work collaboratively in a structured and on-going manner.

•Assist with planning and implementation of changes in the program, curriculum, or instruction.

•Assist with planning and implementation of the Celebration of Achievement ceremonies.

•Collaborate and communicate regularly with their supervisor to ensure smooth delivery of services.

•Track outcomes and create reports for funders and or evaluators.

Delivery of Services:

•Generate strategy and solutions in response to unforeseen change, setbacks and challenges

•Take ownership of the instructor role as leader both in and outside the classroom

•Develop and modify curriculum based on the needs of both the students and the employer.

•Submit a course description at the beginning of each cycle which outlines the topics to be covered in the class.

•Incorporate organizational and workplace materials into the curriculum.

•Develop daily lesson plans for each component and upload these plans to SharePoint/Teams folder in advance.

•Create emergency lesson plans and submit these plans to their supervisor at the beginning of each active cycle.

•Deliver all subject matter outlined in the curriculum with the goal of ensuring that students obtain the predetermined outcomes (skills).

•Be flexible to individual learning styles and set appropriate limits to ensure all students have an equal opportunity to learn.

•Assist students in areas of difficulty and provide additional assignments for students who will benefit from extra work.

•Assign, edit, and correct student work in a timely and ongoing basis.

•Evaluate student progress on a regular basis, providing students with feedback regarding performance in class and any obstacles that may be impeding progress.

•Incorporate the JVS Core Skills regularly into the curriculum (test taking, organization, scheduling, research, critical thinking/problem solving, study skills, computer skills, and soft skills).

•Manage tasks for all classroom volunteers

Administrative/Communication:

•Communicate with their supervisor as directed for attendance and enrollment (may vary from site to site).

•Communicate with their supervisor regarding any concerns that may impact the student’s progress in the classroom.

•Assist with planning and implementation of the Celebration of Achievement ceremonies.

•Highly professional presence and communication skills are a must, as the instructor will be representing JVS off site at employers, and will need to maintain good relationships with our employer partners

•Perform other duties as requested.

Business Services Team:

•Support and promote the mission and philosophy of JVS both internally and outside the agency

•Work collaboratively with and encourage collaboration between team members to ensure performance goals for the Business Services department are met.

•Attend and actively participate in staff meetings and team-based projects.

•Provide assistance to fellow team members when needed or when course load is below established minimums.

•Perform other duties as requested.

Knowledge/Skills/Experience:

•2 or more years of ESOL teaching experience with adults preferred

•Knowledge of adult learning theory

• Interpersonal, communication and organizational skills

•Strong written and oral communication skills

•Presentation and facilitation skills

• Strong Microsoft Office Suite skills

•Ability to deal tactfully and effectively with a diverse group of clients at all levels of the organization

• Ability to work as part of a team as well as independently