Account Manager - Pisa
•Deliveroo· 20h
💼 Sales⏰ Full-time📈 Mid Level🇮🇹 Pisa, Italy
20h ago
Keller Executive Search·about 1 month ago
Position Overview
A prominent European multimodal logistics provider is looking for a driven and seasoned Head of Operations to take charge of their Budapest location.
Serving as a key gateway for Central and Eastern European freight movements, the Budapest branch presents an exciting chance to reinvigorate and expand an established operation with considerable untapped potential. In this leadership capacity, you will manage comprehensive transport services spanning road freight and intermodal shipping. Your primary focus will be elevating operational performance, strengthening client relationships, and—most critically—accelerating volume expansion.
Team Leadership & Talent Development
Build and guide a high-performing operations team, including supervisors and internal forwarding staff. Drive employee growth through coaching, mentorship, and regular performance evaluations. Establish clear career pathways and succession strategies while cultivating an engaged, results-driven workplace.
Operational Management & Service Delivery
Direct the end-to-end execution of customer transportation requests with precision and timeliness. Enhance route planning and asset utilization to drive efficiency gains and improve profit margins. Ensure all activities meet established service level agreements and exceed client expectations.
Business Development & Strategic Growth
Track industry developments and extract actionable insights to inform commercial strategy. Design scalable logistics frameworks and capacity models that support organizational expansion. Partner with the sales team by contributing qualified prospects and strategic recommendations.
Relationship Management & Communication
Nurture strong partnerships with clients, carrier networks, and colleagues across departments. Address service disruptions, schedule changes, or operational issues through timely, transparent updates. Document all carrier agreements and arrangements in written form.
Financial Oversight & Reporting
Track key metrics including shipment volumes, revenue streams, and profitability indicators. Deliver comprehensive weekly and monthly reports covering operational and financial performance. Leverage Transport Management Systems effectively to protect and enhance profit margins.
Required Qualifications & Background
Preferred Qualifications
The Ideal Candidate Profile
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Compensation & Benefits:
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