At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.
Job Summary
The Inside Sales Sales Representative - KSS is responsible for developing existing accounts and closing new qualified customers throughout California. This experienced salesperson must possess deep product knowledge, demonstrate integrity and professionalism, and deliver exceptional customer service.
You’ll work closely with Suppliers, Logistics, and our Technology teams to achieve ambitious sales goals while fostering lasting business relationships.
MUST reside in California!
This job is for you if...
- You love working in a team environment and are focused on driving results
- You are goal oriented and experienced in meeting aggressive sales targets
- You enjoy establishing new relationships with customers and are excited to support them in building their business
- You’ve been called an overachiever
- You have VERY strong communication skills- both verbal and through electronic communication
As Kiva's Inside Sales Representative, you will...
- Manage a portfolio of 100+ accounts and a sales route across multiple states (Midwest and East Coast)
- Schedule and conduct virtual meetings to develop your assigned territory with the goal of increasing sales revenue for both KIVA and our Supplier Brands
- Proactively manage and respond to a high volume of customer requests via email/text/phone
- Team with our Supplier Brands to build strategies, a sales pipeline and achieve quarterly KPI’s
- Manage E-comm orders (Leaflink)
- Become in-house expert with company’s ERP
- Cross pollinate with internal teams to improve sales flow
- Generate and develop a sales pipeline
- Source new opportunities through outbound prospecting strategies
What we're looking for...
- Minimum of 2 years sales experience in cannabis and/or wine & spirits
- Experience in managing a territory/portfolio of up to 150 accounts
- Call center experience ideal!
- Hyper-organized and detail-oriented, able to juggle many tasks at once
- Experience providing excellent customer service
- Must be proficient in using Google Suite. ERP experience is a plus
- Proven experience handling high volume incoming sales calls, emails, text messages
- Must display excellent communication skills both verbal and written
- Experience working with well recognized brand name company strongly preferred
Work Environment
- As an Inside Sales Representative you will be fully remote, with that being said it is mandatory to be on camera daily for external and internal meetings
- This position will require that your comfortable conducting virtual video sales pitches and demos with your camera on at all times
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- May require occasional travel to partner facilities
- Must be able to lift up to 15 pounds at times.
- Ability to communicate clearly via phone, video, and in person.
- Regularly required to use hands to handle, type, or feel; reach with hands and arms.
- May require occasional standing, bending, or walking to file or retrieve materials.
