Enterprise Risk Management Manager - Remote
•Jobgether· 21h
🏷️ Data Science⏰ Full-time👔 Executive🇺🇸 USA
21h ago
Klue·2 months ago
As an AI Solutions Manager, you’ll sit at the intersection of applied AI workflows, customer needs, and insight delivery. You’ll use Klue’s AI systems to build agent-driven workflows that turn complex data into accurate and impactful competitive insights.
Your mission? To design and refine AI-powered insight workflows that customers rely on to understand their competitors and win more deals. You’ll champion AI solution quality, partner with GTM and Product teams, and help shape how Klue delivers value. When customers win because of the insights you helped create, you win too.
You'll work hands-on with applied AI systems, building agent workflows that directly impact how customers understand their competitive landscape. You'll master prompt design, workflow configuration, and multi-agent orchestration, becoming highly skilled in the tooling and design patterns that make AI solutions work in the real world.
You'll see a clear impact on customer value while strengthening your ability to translate business problems into AI-powered solutions. Working closely with Product and Engineering, you'll play a meaningful role in shaping how Klue delivers insights at scale.
As you excel, you'll gain opportunities for expanded ownership, more complex workflow design, and growth into AI solutions, product-adjacent, or senior technical customer-facing roles.
AI Workflow Ownership: Lead the end-to-end design, build, and deployment of AI agent workflows that convert customer and market data into accurate, timely insights. Work with internal teams and customers through discovery, workflow definition, testing, and rollout to ensure every solution delivers consistent value.
Customer Discovery & Alignment: Conduct deep discovery with customers and internal stakeholders to uncover insight needs, business goals, data requirements, and success criteria that shape each AI-driven workflow.
Prompting, Schema Design & QA: Create and refine prompts, output schemas, guardrails, and evaluation criteria to ensure raw data is consistently processed into trustworthy, relevant insights. Perform rigorous QA to validate accuracy, relevance, and alignment to customer needs.
Cross-Functional Collaboration: Partner closely with Product, Engineering, and Customer Success to align on requirements, address edge cases, maintain accurate internal documentation, and ensure smooth rollout and adoption.
Continuous Optimization: Improve agent workflows through rapid iteration, automation, model evaluation, and performance monitoring. Resolve inconsistencies and identify opportunities for quality or cost improvements.
Growth & Development: Invest in your own mastery of AI systems, expanding your expertise in agent design, prompting, discovery, and customer communication while contributing to the evolution of Klue’s AI solutions practice.
We want you to love the role you're in, and we believe you’ll thrive if you bring:
The ability to design AI agents and workflows that consistently deliver accurate, high-quality insights.
Strong instincts for balancing technical feasibility with customer value.
A knack for translating ambiguous customer needs into structured, scalable solutions.
A high bar for QA, output quality, and reliability.
Strong cross-functional communication with Product, Engineering, and GTM teams.
Curiosity, ownership, and comfort operating in fast iteration cycles.
Must Haves:
Experience designing, building, and deploying AI agents or agentic workflows.
Strong prompt engineering skills, including schema/JSON structure design.
Familiarity with automation, orchestration, or workflow tooling used to configure AI-driven systems.
Ability to meet with customers, run discovery, and translate needs into agentic solutions.
Strong systems thinking, problem-solving, and workflow design abilities.
Experience working cross-functionally with Product, Engineering, CS, or GTM teams.
Ability to clearly communicate technical concepts to non-technical audiences.
Comfort with ambiguity, iteration, and rapid experimentation.
Nice-to-Haves:
Prior customer-facing experience (CS, consulting, professional services).
Experience evaluating model performance, quality, and drift, or experience using LLM evaluation frameworks.
Familiarity with MCP connectors or API integrations.
Experience analyzing qualitative + quantitative datasets.
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Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application.
At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate.
At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark.
If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.
Unlock Your Potential. Take Risks. Take Action. Innovate
We love the balance of connection and flexibility. We work Office-First, with a hybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.
Our main hiring hubs are in:
🇨🇦 Vancouver (HQ)
🇨🇦 Toronto
🇬🇧 London
High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.
Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy.
Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan.
Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging.
Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling.
AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings.
Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company.
Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events.
Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved.
We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market.
✨ Here’s what makes us tick:
Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork.
Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact.
A culture of curiosity, ownership and winning together. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment.
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By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team