Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken Utilities
Our tech platform ‘Kraken’ is already licensed to support 55 million customer accounts globally, and we aim to serve 100 million by 2027. Kraken is the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications.
We’re now charging the Kraken platform to other utility industries (Water and Broadband) and have created a new team called - Kraken Utilities. Over the last 3 years we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection).
The Kraken Utilities team is in a very exciting growth phase, and has already signed six key clients: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo. We are currently 120+ people strong globally.
With our increased focus on the Australian market, we are building a dedicated APAC Utilities team. While this is a new squad, you will be joining an established hub: Kraken already has over 200 people in Australia, so you’ll be part of a vibrant, existing tech community from day one. This role will be located in Melbourne where our main office is.
What you'll do:
- We have lots of difficult design challenges to solve. The UK utilities market is complicated, outdated and process-heavy - there's an awful lot of domain modelling that we need to get right. Strong attention to detail is essential.
- Help build and scale the Kraken utilities team by embedding an engineering, problem solving, and customer-first culture.
- Architect & develop new components of the Kraken platform to serve other utilities.
- We have challenging technical problems to solve; like processing tens of millions of meter readings a day. We need the right technology in place to handle this smoothly as well as feeding data into a machine learning pipeline that models and predicts consumption. Or thinking about how we adapt Kraken to improve other utilities like water and broadband.
- There's a great opportunity for disruption in the UK water and broadband markets. The landscape is changing as we move to more dis-aggregated forms of generation, with less predictability, more dynamism and smarter technology.
- You'll be working for a company that’s fighting climate change. Our generation arm is the largest investor in solar generation in the UK, and is funding wind and anaerobic digestion. As a supplier, we're helping people to use greener technology and renewable energy, all helping move the UK towards a lower carbon future.
What tech stack you'll have (in rough priority order)
We would prefer someone who can work in our Melbourne office on a hybrid remote policy of 1-2 days a week onsite. You need to have full working rights to work in Australia.
We're very excited to be growing our team. We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale. If you're reading this and grinning, please apply! There are huge challenges to tackle, and we need amazing people who are keen to get stuck in.
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
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