Lead Business Operations Program Manager, EPAD
•Thumbtack· 1h
📦 Product⏰ Full-time🎯 Lead / Principal💰 $212k-260k🇺🇸 USA
1h ago
Kunai·about 5 hours ago
Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.
Join our high-performing team of consultants as a Product Manager. Your first engagement will be with a leading financial services client, focused on building a customer marketing and segmentation platform. This role offers a unique opportunity to gain hands-on experience across multiple industries and product environments, partnering closely with engineering and business teams to deliver impactful digital solutions.
Responsibilities
Act as Product Manager for a client-facing customer marketing segmentation product, owning the product backlog and maintaining visibility into current and upcoming epics.
Proactively manage backlog scope, identifying future work and translating evolving business needs into prioritized requirements.
Partner with client and internal engineering teams to break down epics into detailed PRDs and user stories.
Lead and participate in agile ceremonies, track delivery through Jira, and provide hands-on support for execution and production issues.
Scope and refine features across orchestration and UI layers, ensuring business goals are clearly reflected in technical solutions.
Contribute to client and internal leadership discussions, sharing product insights, roadmap updates, and strategic recommendations.
Help design and deliver digital tools that enable clients to build and manage incentive-based and audience-focused products.
Why This Role is Exciting
This will be your first project, but not your last — you’ll gain exposure to different clients, domains, and product challenges over time.
You’ll work in fast-moving, real-world environments where your decisions directly shape product outcomes.
You’ll build a broad product skill set by operating across industries, teams, and technical stacks.
You’ll be supported by a strong consulting network while developing deep product ownership experience.
Key Skills & Qualifications
Experience working in Agile environments using Jira and Confluence.
Strong ability to own backlogs, write effective user stories, and drive feature execution.
Familiarity with orchestration layers, UI components, and API contract definition.
Comfortable working in client-facing environments with changing priorities and evolving requirements.
A digital product mindset with a focus on execution, learning, and impact.
Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning.
We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.
Minimum Degree Required: