Inside Sales Specialist

About LightForce

LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes.Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care. Learn more at www.lf.co

Description

As an Inside Sales Rep, you will play a vital role in driving new business, fostering strong client relationships, and contributing to the success of our company. As an Inside Sales Manager, you will partner closely with our field sales team to build our business and acquire new customers. You'll identify opportunities for the sales team and support our efforts to grow market share. The position is being added due to our rapid growth.

Essential Duties and Responsibilities

• Partner with our field sales team to explore market opportunities and approach new customers
• Generate and follow-up on leads from all sources, including company events, customer inquiries, our website, webinars, and our field sales team
• Transition potential new customers to the field sales team
• Work with existing customers to grow their business with us
• Collaborate with cross functional Teams in the company
• Help support reporting and analytics
• Recommend strategies to increase sales and market share
• Manage and Track leads with our Salesforce Platform

Required Qualifications

• Bachelor’s degree required
• 1+ years of sales experience
• Strong communication skills

Preferred Qualifications

• Industry experience selling a medical device, capital equipment, dental, or orthodontic B2B experience
• Orthodontic sales is a major advantage
• Comfortable with having clinical conversations with orthodontists

Attributes

• Challenger Sales Mentality
• Great business acumen
• Self-motivated
• Agile
• Eager to learn
• Resourceful
• Problem solver
• Reliable and Trustworthy
• Punctual
• Team player

Physical Demands

• Requires the ability to use hands, and reach with hands and arms
• Requires the ability to see, listen, and speak

Work Environment

• Work is generally performed in an open office, sedentary position.

Perks and Benefits (US Employees Only)

• Unlimited PTO for exempt employees
• 9 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• Fringe benefits
• 401k retirement plan
• Paid parental leave
• Allowances for those in commercial sales positions
• Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.