Head of Sales Development

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.

You'll thrive at LiveKit if you:

• obsessed with making the best product for our customers.

• are known as the go-to person for tackling tough problems

• work hard and can build and ship fast

• focused on polish, detail and quality

• are a fast learner, frequently picking up new tips, tricks, and skills.

The best way to impress us is with thoughtful ways you’d implement LiveKit, and potentially tinkering with it 😊

About This Role:

We’re looking for a Sales Development Leader to build our outbound motion from the ground up. This is a 0→1 role responsible for defining our outbound strategy, creating repeatable systems, and generating high-quality pipeline. You’ll partner closely with Marketing, Demand Gen, and Sales Leadership to identify ICPs, refine messaging, and scale a high-performing SDR team that you will hire and develop.

This role is ideal for someone who has built outbound engines before, knows how to hire and coach SDRs, and thrives in fast-paced, ambiguous environments where speed and experimentation matter.

What You’ll Do

• Build the full outbound motion from scratch — strategy, workflows, tooling, messaging.

• Own pipeline generation targets and consistently produce qualified opportunities for the Sales team.

• Develop ICP-driven outbound sequences and collaborate with Marketing on alignment, content, and experiments.

• Create reporting and dashboards that reflect funnel performance and team productivity.

• Hire, train, and coach SDRs; set the culture, expectations, and operational rhythm.

• Partner with Demand Gen to integrate outbound with inbound signals, events, and campaigns.

• Work closely with the VP of Sales to forecast pipeline and refine targeting strategy.

• Implement best practices for activity management, qualification, and handoff to AEs.

• Test new channels (email, LinkedIn, calls, communities) and operationalize what works.

• Build a feedback loop with Product and Marketing based on what you learn from the field.

What We’re Looking For

• Experience building and running a high-performing SDR or outbound team.

• Proven ability to create 0→1 outbound systems — not just manage an existing machine.

• Strong operational mindset: process, metrics, playbooks, tooling.

• Hands-on leadership: willing to get into the trenches early and lead by example.

• Clear communicator who can partner across Sales, Marketing, and Demand Gen.

• Metrics-driven decision maker with strong judgment about prioritization.

• Experience hiring, onboarding, and developing SDRs.

• Comfortable in fast-paced, early-stage environments where iteration is constant.

Nice-to-Haves

• Experience selling to technical buyers or developer-first products.

• Familiarity with HubSpot, Outreach/Salesloft, Apollo, or other outbound platforms.

• Prior experience working closely with Marketing or Demand Gen teams.

• Early-stage startup experience (0–1 or 1–5).

Our Commitment to You

• Build the outbound function from the ground up — full ownership and visibility.

• Direct partnership with Sales and Marketing leadership.

• High-impact role in shaping pipeline generation at a critical growth phase.

• Opportunity to build and scale a team beneath you.

• Work in a fast-moving environment where experimentation is welcome and results are recognized.