Senior E-Commerce Executive (dot com Platform, eg Shopify, Salesforce, etc)

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Principal Accountability (include but not limited to the followings):

Key Responsibilities

• E-Commerce Store Management 
• Oversee the brand’s direct-to-consumer online store, ensuring all product listings, pricing, and visual assets are accurate, up-to-date, and aligned with brand standards. 
• Maintain and optimize the Shopify platform — including site functionality, UX, collections, and product catalog structure. 
• Collaborate closely with internal and external teams to ensure smooth store operations, timely site updates, and a seamless online shopping experience. 
• Commercial and Campaign Execution 
• Act as the primary point of contact responsible for driving the online business commercially, ensuring monthly and quarterly sales targets are achieved. 
• Plan and execute online campaigns and seasonal activations aligned with brand and marketing objectives (e.g., key retail moments and product launches) 
• Partner with digital media teams to align performance marketing, paid media, and CRM efforts with e-commerce goals — ensuring consistent messaging and optimal ROI across channels. 
• Performance Monitoring and Reporting 
• Track and analyze key performance metrics like traffic, sales volume, and conversion rates through Google Analytics, Shopify dashboards, Power BI, and other tools. 
• Evaluate key e-commerce metrics such as traffic sources, conversion rate, AOV, bounce rate, ROAS, and customer acquisition cost. 
• Generate regular performance reports with actionable insights and recommendations for improvement. 
• Weekly and monthly sales reporting with stakeholders  
• Inventory and Order Management 
• Partner with logistics and operations teams to ensure accurate stock levels, product availability, and efficient order fulfilment. 
• Monitor inventory flow to minimize out-of-stock or overstock situations while maintaining an optimal customer experience’ 
• Oversee order fulfilment processes, ensuring timely delivery by liaising with warehouses and logistics providers when needed 
• Competitive Analysis and Market Research 
• Stay updated on emerging e-commerce trends, new web functionalities and adapt strategies to align with evolving consumer behaviors. 
• Conduct ongoing analysis of competitors’ online presence, pricing, and promotional activities 
• Brand & Stakeholder Management 
• Data reporting and presentation to key stakeholders. 
• Collaborate cross-functionally with marketing, retail, operations, and finance teams to ensure e-commerce initiatives are fully aligned with overall business priorities. 
• Build the optimal price, promotion and assortment strategy of the brand 

Requirements

Education/Experience :

• 2–3 years of experience in e-commerce, e-commerce or digital retail, ideally managing a direct-to-consumer brand store (brand.com) 
• Understanding of Shopify (or equivalent CMS), Google Analytics, and key e-commerce metrics (traffic, conversion, AOV, retention, ROAS) 
• High sense of ownership and accountability — takes initiative to manage, troubleshoot, and continuously improve the online store’s performance. 
• Experience collaborating with digital media or performance marketing teams 
• Excellent analytical and problem-solving skills 
• Excellent stakeholder management skills 
• Proactive, detail-oriented, and able to work independently in a fast-paced environment. 
• Proficiency in Microsoft Excel and PowerPoint 
• Experience with Shopify is a plus 

 

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?  

If so, you are the one we are looking for. JOIN US and let’s grow together. 

Championing Diversity, Equity and Inclusion 

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law. 

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ 

If you have a question for us, please drop us an email here.  

We regret to inform you that only shortlisted candidates will be contacted. Thank you.  

Recruitment Privacy Notice 

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.  

Note to Staffing Agencies 

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.