HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
About the role
We are looking for a QA coach who plays a pivotal role within the engineering team and can strive hard to enhance the overall quality of our software products and development processes by spreading the shift left mindset within the team.
Team up with other QA Coach’s to establish and maintain a culture of quality excellence through the implementation of best practices, methodologies, and continuous improvement initiatives. The QA Coach collaborates with cross-functional teams to identify quality bottlenecks, drive quality assurance strategies, and provide guidance on testing frameworks, tools, and automation practices.
Key Accountabilities
- Quality Delivery & Improvement
- Lead continuous improvement of QA practices with a strong focus on automation and Lean/Agile ways of working
- Embed quality into the developer workflow through automation and “shift-left” testing
- Monitor and report on QA outcomes and automation maturity across squads
- Partner with Engineering Managers and senior QA leaders to drive a culture of quality excellence
- Proactively lead initiatives, take ownership of change, and deliver measurable outcomes
- QA Coaching & Capability Building
- Grow and nurture the QA practice through shared tools, standards, and ways of working
- Coach engineers to build quality into software from the start
- Support the evolution from squad-level QA to team-level quality ownership
- Contribute to QA resourcing models and future capability planning
- Enable teams through coaching, education, and change leadership
- Strategy & Transformation
- Lead the transition from manual testing to automation
- Define and implement an automation strategy and change management approach
- Identify automation opportunities and select fit-for-purpose tools and frameworks
- Build strong stakeholder alignment and support for quality transformation
Skills & Experience
- Proven QA leadership with a strong quality-first mindset
- Excellent communication and collaboration skills
- Strong knowledge of Git, Gitflow, and CI/CD (e.g. GitHub Actions)
- Experience with modern testing tools (e.g. Cypress, Playwright, Pact, Postman, BrowserStack)
- Experience across API, UI, mobile and automation frameworks
- Deep understanding of testing methodologies and the testing pyramid (unit → E2E)
- Hands-on experience building automation frameworks
- Agile, adaptable, and proactive in fast-changing environments
- Passion for coaching, continuous improvement, and helping others succeed
We’re powered by purpose
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
