Français - Conseiller / Conseillère voyages pour Booking.com - Work In Greece

Mercier Consultancy MD is excited to announce an opening for a Français - Conseiller / Conseillère voyages for Booking.com, offering you the chance to work in the picturesque setting of Greece! We are seeking passionate and dynamic French-speaking travel advisors who are dedicated to providing exceptional service to customers looking to book their dream trips.

Key Responsibilities

• Assist French-speaking customers with their travel inquiries via phone, email, and online chat.
• Provide detailed information about travel options, accommodations, and services offered by Booking.com.
• Help clients with bookings, modifications, and cancellations, ensuring a smooth and enjoyable experience.
• Gather customer feedback and provide insights to improve service quality.
• Collaborate with team members to enhance workflows and customer satisfaction.
• Stay updated on travel trends and Booking.com’s offerings to provide expert advice to clients.

Requirements

• Fluency in French (both written and spoken) is essential; knowledge of English is a plus.
• Previous experience in customer service or a travel consultancy role is preferred.
• Strong communication and interpersonal skills, with a focus on customer engagement.
• Ability to work well in a fast-paced environment and handle multiple inquiries effectively.
• Proficiency in using computer systems and CRM software.
• A proactive mindset with excellent problem-solving abilities.
• Willingness to relocate to Greece and embrace the cultural experience.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...