About the Role:
Join the team at Mercier Consultancy MD as a German Customer Service Representative and get ready for an exciting experience in beautiful Greece! This role is perfect for enthusiastic individuals who are passionate about customer service and want to make a real difference for our clients.
In this position, you'll be at the forefront of our commitment to excellent service, assisting German-speaking customers with their inquiries and ensuring they enjoy a seamless experience. Not only will you get to work in a vibrant, team-oriented environment, but you will also have the opportunity to immerse yourself in the rich culture and stunning scenery of Greece.
Your Responsibilities:
- Provide exceptional customer service to German-speaking clients via phone, email, and chat.
- Respond to customer inquiries promptly and efficiently, ensuring a positive customer experience.
- Resolve customer complaints and issues effectively while maintaining a professional demeanor.
- Document interactions accurately and maintain organized records.
- Collaborate with fellow team members to improve service delivery and share insights.
Requirements
What We’re Looking For:
- Fluency in German (both written and spoken) is a must.
- Excellent communication skills and a passion for helping customers.
- Previous experience in customer service is an advantage, but not mandatory.
- Ability to multitask and work effectively in a fast-paced environment.
- Willingness to relocate to Greece and adapt to a new culture.
- Strong problem-solving skills and a proactive attitude towards customer service.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...
