Senior AI Product Manager

Senior AI Product Manager – Nexus Shopping Agent

At Mirakl, we are building the future of commerce through an Agentic Commerce OS, where intelligent agents can search, reason, negotiate, and execute buying tasks across global e-commerce environments. The Nexus Shopping Agent is our Shopper-facing agent, helping shoppers find the right products, compare options, and complete complex purchases through natural language, voice or images.

We’re hiring a Senior AI Product Manager to lead the strategy and execution of the Nexus Shopping Agent across shopping, ads, and after-sales flows. You will work at the intersection of LLMs, retrieval systems, product data, multimodal AI, and e-commerce UX, ensuring the agent delivers accurate, trustworthy, high-impact shopper experiences across the full lifecycle. This is a hands-on role within the Nexus Product Team, focused on shaping the agent’s intelligence, behaviors, integrations, and front-/back-end capabilities.

What you will do

1. Design end-to-end agent experiences across shopping, ads & after-sales

• Understand B2C/B2B user needs across search, discovery, comparison, sponsored content, and post-purchase support.
• Define agent reasoning, conversational flows, and multimodal interactions for the full buyer journey.

1. Own the roadmap & deliver AI-powered product features

• Lead the roadmap for the Nexus Shopping Agent across shopping, ads, and after-sales.
• Write clear specs (prompts, retrieval logic, APIs, UI flows) and drive execution with engineering, AI research & data science.

1. Shape and improve the agentic architecture

• Define how the agent uses LLMs, structured product data, sponsored listings, and e-commerce rules.
• Contribute to retrieval/ranking pipelines and integrate core workflows (carting, eligibility, returns, order queries).

1. Build dashboards, monitoring & feedback systems

• Deliver customer-facing dashboards and configuration UI to visualize, tune, and monitor agent behavior.
• Implement evaluation frameworks, quality monitoring, and feedback loops

1. Drive adoption & cross-functional collaboration

• Partner with PMM, CS & SE to create demos, training, and onboarding for customers adopting agentic experiences.
• Collaborate across Nexus, Search, Catalog Transformer, Connect, Ads & After-Sales teams.
• Support early customers and promote the Nexus Shopping Agent internally and externally.

Who you are

• 5+ years of Product Management experience in AI products.
• Strong understanding of LLMs, RAG, prompting, structured reasoning, and retrieval systems.
• Experience with AI/ML teams on model evaluation, tuning, and reliability monitoring.
• Strong familiarity with e-commerce, shopping flows, ads systems, or after-sales workflows.
• Comfortable writing specs for AI logic, conversational flows, ranking rules, APIs, data pipelines, and front-end configuration tools.
• Analytical, experimentation-driven mindset.
• Fluent in English and French.

📍 Location:

Paris, Bordeaux, or Remote (France)

Interview Process

• A 40-minute call with one of our Tech Recruiters to discuss your background, expectations, and what Mirakl can offer.
• A 30-minute interview with Anne-Claire, our Chief Data & AI Officer, to dive into your vision and alignment with our AI strategy.
• A one-hour technical interview with our Data Science Manager to assess your expertise and how your skills can accelerate our AI initiatives.
• Two 45-minute interviews with our Engineering Manager and Product Lead to evaluate collaboration style, mindset, and culture fit.