OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.
As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.
About the Role:
The Senior Manager of Pro Education, North America is a key role for the strategic planning, execution and management of education in the field and will work closely with the Director of NA Pro Education. Communication corporate messaging and programs to Regional Education Field Team, Sales Field team, and stylists. Coordinate and manage the education activities to support Distributors’ yearly initiatives. This position is an important bridge between OLAPLEX andthe distributor network for the strategic planning of education programs and resources while supporting the overall sales goals.
The Senior Manager of Pro Education, NA will have complete knowledge of OLAPLEX and programs with the ability to train and develop educational resources to deliver best-in-class education to salons and stylists.
Key Responsibilities:
- Product knowledge expert on all OLAPLEX products from pro service rituals to at-home products
- Work cross-functionally with innovation to ensure messaging, usage and positioning are aligned
- Development of training materials, class formats, and education programs for proper technical trainings
- Independently manage distributor relationships and be the brand contact for the day-to-day education needs
- Manage team of Regional Education Field Team, freelancers and advocates
- Monthly tracking reports to measure KPI’s of education
- Key education point of contact for all KOL (Key Opinion Leader) salons
- Work with KOL salons and chains to maximize OLAPLEX business
- Identify, develop and grow the freelancer team of educators based on business need
- Conduct technical training meetings and evaluations of for FT and contract educators
- Responsible for ensuring educators have products, training assets and items needed to be successful in salons
- Coordinate Regional Education Field Team to set up trainings and coordinate logistics on materials and meeting requirements
- Work closely with Director of Pro Education NA on development and execution of education plans.
- Partner with Marketing and Sales teams to develop/implement sampling plans, training levers and distributor targeted needs to grow the business
- Ensure National Distributor LMS systems are updated with most relevant training materials
- Coordinate education portion of shows including model recruitment, education content, materials, budget and other items as needed
- Ensures Regional Education Field Team are completing all reporting and data as required
- Works cross-functionally with sales leaders to develop effective and strategic sales meeting decks and hosts meetings as needed
- Continues to maintain current knowledge and trends in hair and competitors
About You:
- 8 + years licensed cosmetologist by State Board in the field of Cosmetology
- 5+ years’ experience in education management
- Expert knowledge of developing trainings for different learning styles
- Ability to adapt quickly to evolving business needs
- Experience creating and presenting education programs
- Competence in managing budgets and financial targets
- Excellent verbal and written communication skills; confidence when addressing both key stakeholders and new audiences alike
- Proficient user of MS Excel, PowerPoint, Google Drive and Asana
- Ability to manage, lead and inspire others to accomplish tasks and duties
- Strong organizational skills with the ability to prioritize and manage time to meet deadlines
- Ability and willingness to travel 60% of
We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:
The annual base pay for this position is $125,000 - $155,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
- Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
- Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:
Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
