Strategic Initiatives & Business Performance Lead

Join One Pass Solutions, Inc. — Where Wellness Meets Innovation

At One Pass Solutions, Inc., we believe wellness should be accessible, flexible, and tailored to fit every lifestyle. Our mission is to empower individuals to live healthier, more active lives through a comprehensive platform that offers unlimited access to thousands of gyms, fitness studios, online workouts, and even grocery delivery.

Whether someone prefers working out at home, joining live virtual classes, or visiting top fitness centers like Anytime Fitness, Crunch, LA Fitness, or Orangetheory Fitness, One Pass makes it easy to stay active—on their own terms.

We also support holistic well-being by making nutritious food more accessible through convenient grocery delivery, helping our members stay on track with their health goals.

Why Work With Us?

We offer two core products—One Pass and One Pass Select—available through insurance partners and employers. Our platform is designed to meet the diverse wellness needs of individuals and organizations alike, with scalable solutions that drive engagement, improve health outcomes, and support long-term success.

We’re a fast-growing company with a collaborative culture, a strong sense of purpose, and a commitment to innovation. If you're looking to make a meaningful impact in the health and wellness space, we invite you to explore opportunities with us.

The Role

As the Strategic Initiatives & Business Performance Lead, you will be a provide critical support to the leadership team of One Pass through transformation and growth. This role is responsible for driving enterprise-wide strategic initiatives, ensuring that root causes behind performance trends are quickly evaluated, managed and monitored, and shaping the frameworks that guide business reporting and decision-making. You will coordinate across all business functions and teams to ensure One Pass delivers on strengthening its core wellness business while scaling for growth.

Key Responsibilities

• Partner with senior leaders to define and prioritize performance management and transformation efforts across product, operations, and go-to-market functions.

• Design and manage the cadence, format, and content of business performance reporting for the executive team

• Lead the execution of cross-functional strategic initiatives that align with One Pass’s long-term vision and growth roadmap

• Translate actionable insights on business performance (EBITDA, growth, member engagement, operational KPIs) into prioritized initiatives.

• Own the development of the One Pass operating scorecard and gap closure tracking including operational process with functional leaders

• Establish repeatable processes for initiative tracking, business performance reviews, and strategic planning cycles.

• Support quarterly and annual business reviews with compelling narratives and data-driven insights

About You

You are a strategic thinker with a track record of operational excellence. You thrive in ambiguity, and are able to connect dots across functions, and bring structure to complexity.

• 10+ years of experience in strategy, business operations, or performance management roles.

• MBA or equivalent experience in business strategy, finance, or operations.

• Proven ability to lead cross-functional initiatives and influence without authority.

• Strong analytical skills with experience in root cause analysis, scenario modeling, and KPI development.

• Exceptional verbal, written, and oral communication skills—able to distill complexity into clarity.

• Experience in payer and risk management environments, health, wellness, or consumer platforms is a plus.

Work Location & Eligibility

One Pass Solutions, Inc. offers a flexible work environment. We operate as a hybrid company in the Minnesota–St. Paul Tri-Cities area, where team members are expected to work in-office three days per week. We also support remote work across a number of U.S. states.

We are currently able to employ individuals who reside in the following states:

Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington, D.C.

Please note: At this time, we are unable to employ individuals residing outside of these jurisdictions.

One Pass Solutions, Inc. commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. You may view all of One Pass Solutions, Inc.’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.