Work Arrangement: Fully Remote
Job Type: Full-time, Independent Contractor
Work Schedule: Monday–Friday, 9:00 AM to 6:00 PM Eastern Time
About Pearl Talent:
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: Watch here
Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.
About the Company
Our client is a U.S.-based startup dedicated to helping people navigate complex care systems so they can live healthier, better lives. They work closely with providers and caregivers to deliver personalized support, streamline processes, and improve outcomes for the communities they serve.
Role Overview:
As an Associate Project Manager, you will manage multiple projects, oversee virtual teams, and drive operational excellence to ensure successful project delivery. You will lead independent contractors (ICs), monitor quality, track performance, and provide actionable recommendations to improve efficiency, productivity, and client satisfaction. This role is ideal for highly organized, proactive candidates who thrive in remote, fast-paced environments and enjoy taking initiative to optimize workflows and provide strategic insights across multiple projects.
Your Impact
- Lead virtual teams across multiple projects to achieve quality, throughput, and performance targets.
- Ensure client satisfaction by proactively identifying areas for improvement and delivering actionable recommendations.
- Analyze project and performance data to inform operational decisions and optimize workflows.
- Drive process improvements that enhance efficiency, team coordination, and cross-project alignment.
- Maintain timely reporting, status updates, and insights for managers and clients to support decision-making.
Core Responsibilities
Process Improvement & Systems
- Maintain and optimize operational workflows, documentation, and tracking systems across multiple projects.
- Identify inefficiencies and proactively propose actionable solutions to improve team productivity and project outcomes.
- Assist in scaling operations as the team grows, recommending improvements that enhance cross-project coordination.
Team Performance Tracking & Operational Projects
- Track team and project performance metrics and provide regular updates to leadership.
- Support operational projects that improve cross-functional coordination and efficiency.
- Take initiative to suggest process enhancements and performance optimizations across projects.
Reporting & Analysis
- Provide regular status reports and in-depth project analysis across multiple initiatives.
- Monitor key performance indicators (KPIs) and project metrics to support data-driven decision-making.
- Extract, organize, and communicate insights to drive operational and client-focused improvements.
Virtual Team Management
- Recruit, onboard, and manage a virtual team of ICs, ensuring they have the necessary tools and resources for all projects.
- Provide guidance, real-time feedback, and training to ICs to drive efficiency, quality, and cross-project performance.
- Prepare and distribute project materials based on client and IC feedback, clarifying expectations.
- Monitor team performance, productivity, and adherence to project guidelines across multiple projects.
Quality Management
- Execute day-to-day quality processes for all assigned programs and projects.
- Provide on-the-spot feedback to ICs on metrics, behaviors, and performance to drive continuous improvement.
- Analyze statistical reports to identify trends and implement process improvements.
- Ensure delivery of required performance metrics and client satisfaction across projects.
Client Relationship Management
- Build and maintain strong client relationships, adapting to evolving needs and expectations.
- Monitor and drive IC performance to meet project and client requirements.
- Act as a liaison between clients, ICs, and management to ensure seamless execution of multiple projects.
Requirements
Must-Haves (Required)
- 3+ years of experience in project management, virtual team leadership, or operations.
- Experience managing multiple projects and remote teams or independent contractors.
- Strong analytical skills and ability to interpret project and performance data.
- Excellent written and verbal English communication skills.
- Exceptional organizational skills, attention to detail, and ability to prioritize multiple tasks.
- Proficiency in Google Workspace, Slack, Notion, or similar collaboration tools.
- Ability to thrive in fast-paced, remote environments.
- Strong interpersonal skills, problem-solving ability, and ownership mindset.
Nice-to-Haves (Preferred)
- Experience in digital project management, search evaluation, social media, or ecommerce projects.
- Familiarity with business analysis, KPI tracking, and data extraction.
- Experience with workflow optimization or project management software (Asana, Trello).
- Previous exposure to client relationship management or content moderation projects.
Benefits
Remote Work: Fully remote—work from anywhere
Work Schedule: Monday to Friday, 9:00AM - 5:00PM EST
Generous PTO: Ample paid time off to rest and recharge
Health Coverage: HMO coverage after 3 months
Direct Mentorship: Grow through guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Work and connect with professionals around the world
Work-Life Balance: Flexible hours that support a healthy work-life balance
Our Recruitment Process:
- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Client Onboarding
Ready to Join Us?
If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.
