Who We Are
Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
What you’ll do
Pindrop’s Product Marketing team (Pindrop PMM) plays a pivotal role in delivering Pindrop’s cutting-edge solutions to market by blending a technical understanding of the products while demonstrating their core usage, benefits, and features using simple, unified language and in the context of customer outcomes. We tell Pindrop’s most compelling product stories and educate customers on what’s possible with our products and solutions.
- Lead and support the planning, launch, and cross-functional implementation of new products and features—including AI-enabled authentication, fraud prevention, and deepfake detection capabilities.
- Contribute independently, and as part of multi-disciplinary teams (Marketing, Product, Sales, Legal, Finance, etc.), bringing strong communication skills and high organization to projects that leverage emerging AI technologies.
- Strive to become a product expert capable of building technical product-based content rapidly, translating the impact and benefits of complex solutions—especially those utilizing AI and machine learning—into customer-centric messaging.
- Develop programs and campaigns to expand into new vertical markets and geographies, with an emphasis on AI-powered differentiators.
- Document customer buying journeys, key personas, and competitive landscapes, incorporating market analysis and competitive intelligence for products driven by data and AI advancements.
- Partner with internal and external resources to create marketing and sales collateral that communicates both traditional and AI-enhanced product value (case studies, website content, campaign materials).
- Manage product documentation, claims, and customer references for internal and public-facing use, ensuring claims and messaging accurately reflect AI capabilities and responsible adoption.
- Stay informed on AI market trends, regulatory requirements, and ethical considerations, including data privacy, bias mitigation, and responsible AI use—integrating these insights into ongoing messaging and product strategy.
Who you are
- You are a creative and strategic thinker who thrives in collaborative, fast-paced environments, comfortable working with cross-functional teams on both general GTM projects and AI-driven marketing initiatives.
- You are resilient in the face of challenges, change, and ambiguity.
- You are optimistic and believe that you can make a problem into a solution.
- You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed—especially as the AI landscape continually evolves.
- You take accountability, do what you say you’ll do, under-promise and over-deliver.
- You are nimble and adaptable when priorities change and continue to see the “forest through the trees.”
- You actively seek opportunities to learn about emerging AI technologies, ethics, and best practices, and share those insights to improve program management and launch effectiveness.
Your skill-set
Must-haves:
- 5-7 years of B2B marketing experience, including ownership of multi-channel launch plans for technically complex products, ideally with a background in SaaS/software.
- Experience in product marketing for AI/ML-enabled products or cybersecurity solutions (fraud detection, authentication, deepfake prevention, etc.).
- Demonstrated ability to synthesize complex technology concepts, including AI and machine learning, into actionable marketing collateral and simplified language for diverse stakeholder groups.
- Strong project management skills; proven experience driving product launches and cross-team coordination (Product, Sales, Marketing, Legal, etc.).
- Data-driven and detail-oriented—confident in leveraging analytics, competitive research, and trends in AI to inform messaging and positioning.
Nice-to-haves:
- Familiarity with tools and frameworks for AI marketing (HubSpot, Marketo, Salesforce, Demandbase, Google Analytics, A/B testing platforms).
- Bachelor’s or Master’s degree in Marketing, Business, Computer Science, or related field; AI certifications or advanced technical coursework preferred.
What’s in it for you
As a Pindropper, you will join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.
- Within 30 days, you’ll
- Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers.
- Map the product launch ecosystem—conduct stakeholder interviews across Product, Sales, Marketing, Legal, Finance, and other GTM teams to understand current launch processes, roles, and pain points.
- Deep dive into Pindrop's product portfolio—including our core AI/voice security solutions, technical capabilities, and competitive differentiators through product demos and documentation review.
- Shadow existing product launches to observe current project management practices, meeting cadences, and cross-team collaboration patterns.
- Establish relationships with key stakeholders across different geographies and functions who will be critical to your success.
- Audit current PMM processes to understand existing frameworks and identify opportunities for improvement.
- Within 60 days, you’ll
- Develop your first piece of technical marketing content—one-pager, blog post, or sales enablement material documenting and demonstrating your expertise in voice/AI security or detection solutions.
- Take ownership of your first product launch workstream with timelines, dependencies, and stakeholder communications.
- Implement improved launch planning sessions, dependency tracking, stakeholder check-ins, and launch retrospectives, focusing on processes to support scalable launches of AI-enabled products.
- Weigh into dashboards for visibility on GTM and launch initiatives, integrating analysis of competitor moves and AI market trends.
- Within 90 days, you’ll
- Lead your first go-to-market initiative—whether entering a new vertical or launching a product feature powered by AI.
- Launch new marketing collateral documenting competitive advantages and addressing identified gaps in our emerging toolkit
- Analyze and design scalable PMM processes for GTM, emphasizing rapid iteration and continuous improvement for AI-powered launches.
- Teach us something new—share insights from industry knowledge, technical expertise, and your own learning that will elevate launch effectiveness for voice security and AI-centric products.
What we offer
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Identity protection through Norton LifeLock
- Recurring monthly Phone and Internet allowance
- One-time home office allowance
- Remote first environment – meaning you have flexibility in your day!
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program, including Employee Assistance Program, 24/7 Telemedicine
This position will be posted for 60 days after October 4. #LI-Remote
What we live by
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
