Your influential mission. You will...
- Manage compliance issues by supporting investigations, consulting with Product Teams, and ensuring incident reports are completed
- Monitor incident management KPIs, keep internal trackers up to date, submit reports to regulators, and assist with operator and regulator requests until resolution.
- Support product compliance through the creation, implementation, maintenance and monitoring of policies and procedures
- Maintain and expand a detailed knowledge base for Regulatory Compliance Managers and Analysts.
- Identify and implement process improvements to strengthen compliance efficiency.
- Assist with the analysis of new products, tools, and services to ensure they meet regulatory requirements across multiple markets.
- Manage regulatory games registers, ensuring all new games are registered promptly for release.
- Support relevant audits where necessary.
- Manage other compliance tasks, including marketing and due diligence approvals, and ad‑hoc support for Product and Regulatory Compliance teams
Components for success. You...
- Possess strong knowledge of regulatory frameworks and compliance processes, with the ability to interpret complex requirements.
- Demonstrate excellent attention to detail and organizational skills, ensuring accuracy in reports, registers, and documentation.
- Communicate clearly and effectively with stakeholders across diverse teams and regions.
- Manage multiple priorities under tight deadlines while maintaining high standards of quality.
- Show initiative by anticipating compliance risks and proposing practical solutions.
- Thrive in dynamic environments, balancing structured responsibilities with ad‑hoc tasks.
- Collaborate closely with colleagues to drive continuous improvement.
You'll get extra points for...
- Industry experience in gambling or other regulated industries.
- Fluency in additional languages.
- Familiarity with gambling regulation.
Thrive in a culture that values...
- Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
- Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program and food, travel, and wellness allowances.
- Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
- Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
- Celebrating life events with additional bonuses such as newlywed, and baby bonuses.
PLAYTECH SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
