Prolific·about 13 hours ago
Team: Support, UK
Prolific
Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.
The role
As Support Operations Partner, you'll improve the efficiency and scalability of our Support and GTM function through intelligent and efficient tooling, automation, and AI. You'll build and maintain the systems that help customers get faster resolutions and give our customer-facing team what they need to deliver excellent service.
Working cross-functionally across Support, Human Data, Engineering, Product, and GTM teams, you'll implement automated workflows, optimise processes, and develop self-service strategies.
We're looking for someone with a strong background in support and GTM tooling who can hit the ground running and start delivering results from week one.
What you’ll bring to the role
What you’ll be doing in the role
Why Prolific is a great place to work
We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breadth and the best of humanity.
Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.
Links to more information on Prolific
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