Business Trainer

Quant Greece is a Fitch-rated, independent domestic NPL servicer managing c.€10bn across all asset classes, offering coherent E2E debt management solutions to financial constituents and institutional investors in Greece.

As a Business Trainer you will design and deliver internal business training programs, relating to portfolio management systems and processes, ensuring full support in promoting updated knowledge and awareness across Quant.

Reporting to the Organosis Manager you will be responsible for:

• Liaising with management across Quant to determine timely and evolving training needs analysis as per current systems and processes updates;

• Coordinating with HR to identify employee areas for improvement as derived from performance feedback projects;
• Keeping updated on Company’s systems in close cooperation with respective Qualco technology product teams;
• Designing effective training programs and material for across divisional and functional workforce;
• Introducing innovative training delivery methodologies aimed at optimizing business and systems knowledge and awareness; Delivering training sessions as per system and process updates for existing employees and induction initiatives for onboarded employees;
• Reporting on training metrics, including participation, program evaluations and budget;
• Provide on-going support to the Production / Supportive Teams;
• Periodically review and update training material based on feedback/changes;
• Co-operation with QA Team to identify areas of additional Training/Clarifications where needed;

• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

What we are looking for:

• Proven experience as an internal business trainer for at least 2 years with expertise in systems and processes;
• Current knowledge of advanced training methodologies and tools;
• Knowledge of Collection/Restructuring/Legal/REO processes;
• Experience in collection CRM, Loan Administration Systems, familiarity with RE systems will be considered as a plus; Outstanding communication, presentation and public speaking skills;
• Organizational and time management abilities;
• High self-motivation levels and sense of ownership;
• Strong computer skills including expertise in Microsoft PowerPoint.

Benefits

Your Life @ Quant 
This role is a office-based opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.  
Find out more about #LifeatQuant 👉🏼 qualco.group/life_at_qualco_group 

Your benefits 
Join the #Qteam and enjoy: 

💸 Competitive compensation and bonus programs 
🏢 Modern facilities, Ping Pong room, free coffee and beverages 
💻 Cutting-edge IT equipment 
🚌 Indoor parking 
👨 Private health insurance, onsite occupational doctor, nutritionist and workplace counselor 
🤸‍♂️ Onsite gym, restaurant and wellness facilities 
💡 Career and talent development tools 
🎓On-the-job training & coaching, personalized annual learning and development plan 
🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities 

 
At QUANT, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity, or disability make no difference in Quant. We want to attract, grow and retain the best people based only on their ability and behavior. 

Application Note: All CVs and application materials should be submitted in English to be considered for this position. 

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.