We are looking for a highly organized and detail-oriented Administrative Assistant who is skilled in spreadsheet work, data management, and e-commerce coordination. This role requires strong Excel proficiency, the ability to manage product and order data across multiple platforms, and responsiveness to real-time tasks throughout the workday.
Key Responsibilities
Spreadsheet & Data Management
- Use spreadsheets to compare open orders between the internal ERP system and external marketplaces.
- Maintain and update sheets tracking new product releases, pricing, and inventory details.
- Compare pricing in spreadsheets to determine sale prices and identify discrepancies.
- Perform extensive data entry, clean-up, and verification tasks.
E-Commerce Product Management
- Add new product listings to Shopify with correct titles, descriptions, pricing, and attributes.
- Upload product listings to partner marketplaces using spreadsheets or channel-specific templates.
- Complete various product updates in Shopify, including pricing, images, tags, categories, and metadata.
- Sync products from Shopify to TikTok Shop and troubleshoot any sync issues.
Order & Marketplace Support
- Check and cross-verify orders across different marketplaces to ensure accuracy.
- Update customer order addresses in Shopify when corrections are required.
- Monitor product and order syncing across e-commerce platforms and identify inconsistencies.
General Administrative Support
- Respond promptly to internal team chats during work hours as new tasks arise.
- Follow SOPs carefully and flag issues proactively when needed.
- Assist with additional administrative and data-related tasks as assigned.
