Team Lead Customer Service (m/f/x)
•FINN· 1h
🎧 Support⏰ Full-time🎯 Lead / Principal🇩🇪 Munich, Germany
1h ago
Resolvetosavelives·1 day ago
Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day.
The Cardiovascular Health (CVH) unit at Resolve to Save Lives (RTSL) provides technical assistance in developing cardiovascular disease prevention programs to help countries improve their people's heart health. Working with our partners to improve the control of high blood pressure, reduce salt intake, and eliminate trans fats from the global food supply, the CVH team has helped save countless lives from cardiovascular disease.
RTSL has expanded our cardiovascular health work to incorporatelead poisoningprevention. Lead poisoning negatively affects children and can cause severe and irreversible health effects, including cognitive impairment, behavioral problems, and developmental delays. Recent studies have estimated an enormous burden of cardiovascular disease from lead exposures (as many as 1.5 million deaths annually or more). RTSL is working to prevent lead pollution in high-burden countries, including Nigeria, and is developing a technical package on lead poisoning prevention with the World Health Organization.
The Technical Advisor, Lead Poisoning Prevention, will support the advancement of RTSL's efforts on lead globally and at the country level. The primary focus of the role will be to support collaboration with the World Health Organization on the development, evaluation, and successful launch of the first global technical package on lead poisoning prevention. The role requires exceptional project and partnership management skills, as well as experience developing technical guidance tools for public health. The Technical Advisor will also support RTSL's lead prevention efforts in Nigeria and the development and expansion of lead prevention efforts in other priority countries.
The successful candidate will effectively support and coordinate the development of the global lead poisoning prevention technical package, facilitating productive discussions with experts and end-users and translating feedback intoactionable technical package updates. Success in this role means confidently engaging and facilitating discussions with senior government and global health stakeholders and ensuring that the technical package and country-level efforts stay on track.
This is a remote position open to candidates based in the US and UK. This is a 15-month fixed-term position with the possibility of extension, subject to funding and mutual interest.
With input from Senior Technical Advisor:
Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success.
The salary range for applicants based in the US is $100,000 to $115,000 annually. The exact offer will be determined by various factors, such as the candidate's skills and experience relative to the requirements of the role. For applicants based outside the US, salaries are set according to national labor rates for the international NGO sector.
In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including:
RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.