Senior Site Reliability Engineer (Forward Deployed) - London
•Teleport· 17h
💻 Engineering⏰ Full-time⭐ Senior💰 $181k-311k🇬🇧 London, UK
17h ago
Sandtechholdingslimited·12 days ago
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide.
We’re pioneers of meaningful AI: our solutions go far beyond chatbots. We are using data and AI to solve the world’s biggest issues in telecommunications, sustainable water management, energy, healthcare, climate change, smart cities, and other areas that have a real impact on the world. For example, our AI systems help to manage the water supply for the entire city of London. We created the AI algorithms that enabled the 7th largest telecommunications company in the world to plan its network in 300 cities in record time. And we built a digital healthcare system that enables 30m people in a country to get world-class healthcare despite a shortage of doctors.
We’ve grown our revenues by over 500% in the last 12 months while winning prestigious scientific and industry awards for our cutting-edge technology. We’re underpinned by over 300 engineers and scientists working across Africa, Europe, the UK and the US.
We are looking for a Senior Modern Workplace Engineer to help design, operate, and continuously improve our end-user technology environment at scale.
This role sits at the intersection of identity, devices, collaboration tooling, and IT service delivery. You’ll be a hands-on senior engineer who can design, plan, execute and influence, helping mature our ITSM Cloud space, identity, endpoint management, and ITSM capabilities while supporting a fast-growing, distributed workforce who’re making a real, day to day impact in the world.
You will play a key role in stabilising and evolving platforms such as Google Workspace, Slack, ITSM tooling, Zoom, endpoint management and much more, while partnering closely with IT leadership on standards, automation, and roadmap execution to define and build out a fantastic IT Operational department.
Takes full ownership of initiatives from initial concept through implementation and long-term supportComfortable being accountable for outcomes, not just tasksProactively identifies gaps, risks, and improvement opportunities without needing direction
Excited by the challenge of helping shape and mature a young IT Operations functionEnjoys turning ambiguity into structure, standards, and repeatable processesThinks in terms of systems, scalability, and future growth, not just short-term fixesDesigns for simplicity and automation, rather than overcomplications
Highly effective working in a remote-first environmentCommunicates clearly and proactively in async channelsComfortable collaborating across time zones and distributed teamsAble to self-manage priorities, delivery, and momentum without close supervision
Able to design solutions holistically:Technical implementationUser experienceSecurity and complianceOngoing support and maintenanceConsiders operational impact before making changesBalances speed with stability and long-term maintainability
Able to explain technical concepts clearly to non-technical stakeholdersWorks well with leadership to align execution with shared vision and strategyPartners effectively with GRC, HR, and People teamsProvides mentorship and raises standards within the team
Makes sensible trade-offs based on business contextFocuses on solutions that are “right for now” while building for what’s nextAvoids over-engineering, but doesn’t cut corners that will create future debt
Actively looks for ways to:Reduce manual effortImprove reliabilityIncrease transparency and clarityComfortable iterating, refining, and improving systems over timeOpen to feedback and driven to improve both personally and professionally
Calm, measured, and professional under pressureApproaches problems with curiosityValues trust, autonomy, and shared ownershipMotivated by building something meaningful alongside leadership, not just “running what exists”