Senior Program Manager

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings’ federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a Senior Program Manager. The Senior Program Manager (SPM) is responsible for overseeing a team of event managers, event planners, logistics specialists, and other team members. This team is responsible for the planning, coordination, management, and execution of over 7,000 chaplain-led events worldwide in support of the U.S. Army Chief of Chaplains’ Building Strong & Ready Teams (BSRT) / Strong Bonds program. The SPM ensures successful program administration and event coordination for all contract requirements and required events, and is responsible for leading and sustaining the contractor, partner, and vendor teams supporting these events.

Key Duties & Responsibilities

• Serve as the lead for all contract activities and tasks, including those assigned and/or delegated to task team leads, individual contributors, partners, and vendors.
• Understand complex technical and program requirements for the full lifecycle of events and develop plans, policies, procedures, resource plans, schedules, and budgets to meet requirements.
• Organize, direct, and manage team members and contract support functions for multiple and complex interrelated project administration and event planning tasks; assign, delegate, and monitor task progress to completion; provide status updates, as required.
• Ensure team members understand requirements and provide them the necessary resources, training, and support to ensure successful task completion and quality performance.
• Maintain frequent and open communication with government customer(s) (including Unit Ministry Teams (UMTs), event leaders, program administrators, event participants, and other stakeholders (including senior leadership) to keep them apprised of program, project, and task progress, resource and information requirements, estimated completion timelines, and program risks/mitigation plans and ensure that questions and concerns are addressed in a timely and transparent manner.
• Identify and document short term and long-term risks and challenges and develop risk reduction and mitigation strategies.
• Suggest and/or recommend alternative policies, procedures, approaches, and documentation for government consideration and approval, as required.
• Lead and/or participate in customer and internal team meetings.
• Work with task team leads and others to prepare and submit required deliverables, reports, status updates, and other contract documents; Ensure work products are uniform, consistent, and meet customer and Seneca quality standards.
• Represent the core values and corporate mission in all interactions with the stakeholders remaining customer focused and mission obsessed.

Required Qualifications

• Bachelor’s degree in Business, Finance, Hospitality, Events Planning, or related field.
• Minimum 5 years of supervisory experience for teams of 20+ employees
• Minimum 3 years of managing event/meeting planners, training coordinators, and/or logistics specialists in a high-volume, fast-paced environment.
• Proven background in large-scale, multi-location event, meeting, conference, and/or training program logistics for federal government events.
• Must have a DOD Secret Level Clearance within six months of the contract start date, and maintain that Clearance through the life of the contract

Skills & Competencies

• Strong management, leadership, and interpersonal skills, particularly with supervising and supporting teams and working with government senior leaders.
• Ability to work professionally and effectively with a variety of stakeholders in a diverse community.
• Strong organizational, budgeting, and vendor management skills.
• Excellent written and verbal communication skills and fluency in verbal and written English.
• Familiarity with Army Regulations, FAR/JTR travel rules, childcare protection laws, and federal/state/local standards.
• Ability to Travel as required to domestic and overseas event locations.