Information Technology Manager

Simplesense is looking for an Information Technology Manager to join our remote, US-based team.

Simplesense is seeking a highly skilled and proactive IT Manager to own and evolve the company’s internal technology environment. This role is responsible for ensuring the reliability, security, and efficiency of Simplesense’s end user systems, enterprise SaaS services, and core infrastructure. Acting as the primary point of ownership for back-office IT operations, this position blends hands-on technical execution with strategic planning, process improvement, and user enablement.

This position will report to the Director of Security.

The ideal candidate is an excellent communicator who works efficiently and independently, with strong attention to detail and a security first mindset. They are comfortable owning complex IT environments end-to-end while partnering closely with stakeholders across the business. They give and receive constructive feedback well, constantly looking for ways to improve systems, processes, and user experience. This role is critical to enabling productivity, safeguarding company data, and scaling IT operations as Simplesense continues to grow.

Work Model: We prioritize candidates in the Denver, CO, San Antonio, TX, and Brooklyn, NY area, but are open to remote talent.

• Locals: 2 days/week onsite.
• Remote: Quarterly travel for team meetings.

Responsibilities:

• Serve as the Lead Technical Point of Contact for Simplesense operations, managing the full lifecycle of assets (provisioning through secure disposal) and resolving escalated Tier 1/2 issues.
• Administer and harden the enterprise SaaS ecosystem, enforcing strict Identity and Access Management (IAM) via SSO/SAML and ensuring alignment with NIST 800-171/CMMC access control guidelines.
• Support continuous security and operational audits to maintain readiness for compliance assessments, identifying vulnerabilities and mitigating risks in real time.
• Manage IT procurement and vendor relationships, monitoring external support performance against SLAs and ensuring all purchases comply with supply chain risk management (SCRM) policies.
• Lead end-user training and onboarding, ensuring employees are proficient with software and hardware while providing responsive technical support.
• Develop and execute business continuity strategies, including disaster recovery planning and rigorous data backup maintenance.
• Oversee secure network architecture and facility IT infrastructure, ensuring all physical cabling, server rooms, A/V equipment, and alarm systems meet operational security standards.

Required Qualifications:

• 7+ years of progressive experience in IT Operations, ideally within a Defense Industrial Base (DIB) or regulated environment.
• Proficiency in macOS/iOS lifecycle management using MDM tools (Jamf Pro preferred) to enforce security configurations at scale.
• Solid working knowledge of Google Workspace, including complex OU structures, DLP rules, and Context-Aware Access.
• Administrator level experience with Atlassian Suite (Jira/Confluence), specifically in managing permissions, workflows, and integrations for audit.
• Expertise in implementing enterprise backup/recovery procedures, systems performance monitoring, and network troubleshooting.
• Ability to implement, configure, and test new IT solutions before company wide deployment.
• Experience hardening SaaS environments, including configuring Single Sign-On (SSO/SAML), enforcing Multi-Factor Authentication (MFA), and conducting identity access management (IAM) audits.
• Must be a U.S. Citizen and able to obtain a DoD NIPR network account and Common Access Card (CAC)
• Must be able to obtain DoD 8570/8140 IAT Level II certification (e.g., CompTIA Security+ CE) within 6 months of hire
• Must have, or be able to obtain, a Secret Clearance.

Preferred Qualifications

• Based in Denver, CO, San Antonio, TX, and Brooklyn, NY area.
• Relevant certifications in IT Management (e.g., ITIL® 4, CISM).
• Familiarity with CMMC 2.0 (Level 2/3), NIST 800-171, or ISO 27001 frameworks.
• Experience implementing governance policies for Generative AI tools (e.g., Copilot, Gemini) within a corporate environment.
• Understanding of Zero Trust principles and experience securing a hybrid/remote workforce.
• Exposure to data privacy regulations (GDPR, CCPA).

Our Cultural Expectations:

At Simplesense, we value high-trust autonomy. We look for people who can navigate ambiguity and are driven by the mission.

• Safety & Innovation: You embed security and reliability practices into daily work to drive continuous improvement and mitigate risk.
• People & Communication: You invite vigorous debate and offer "kindly blunt" feedback, always maintaining empathy and assuming noble intent.
• Integrity & Ethics: You build trust by honoring commitments, acting ethically, and resolving conflict through direct, honest communication.
• Strategic Problem Solving: You own and focus on high-priority issues to create documented, and scalable solutions—avoiding shortcuts.

Agility: You move quickly to fix small problems, learn from the past, and pivot transparently when the mission requires it.

Pay Range: $130,000 - $170,000 per year, depending on your experience, skill, and location.

Our compensation ranges are developed using market benchmarking tools and regularly reviewed to ensure alignment with competitive pay practices and internal equity. In addition to base pay, all employees are eligible for comprehensive benefits.