Security & Intelligence Associate

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices.

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

To support our ongoing growth we’re looking to recruit an Associate in our Insider Risk & Security team - reporting to the Bank’s Deputy Director of Security & Intelligence.

Role

This role will support the delivery of the Bank’s physical security programme and assist with insider investigations. The role will include incident management, undertaking risk assessments, developing frameworks and procedures, delivering training, liaising with law enforcement as necessary and undertaking or supporting investigations across the business.

Responsibilities will include:

• Playing a key role in incident and crisis management across the business;
• Day-to-day operation of the Bank's physical security platform, including communications, procedures and intelligence;
• Ongoing oversight of site security - including scheduled works, risk assessments and site visits;
• Liaising with Law Enforcement and Intelligence partners regarding criminality or threats to the security of the Bank and staff;
• Support with production and ongoing improvement of physical security best practice, policies, frameworks, procedures and training;
• Provide cover for out-of-hours security incidents, as necessary;
• Support with insider threat investigations and associated interviews, as directed by senior management.

Requirements

• Demonstrable knowledge of incident & crisis management;
• Good level of awareness of physical security best-practice (NPSA);
• Prior experience in undertaking physical security risk assessments;
• Experience working in an investigative capacity - within financial services or law enforcement, highly beneficial;
• Experience in evidence-gathering and interviewing within law enforcement or financial services, highly beneficial;
• Previous experience with law enforcement engagement, including knowledge of processes beneficial, but not essential;
• Experience in drafting witness statements desirable, but not essential;
• Previous experience in drafting policies, procedures or training content, beneficial, but not essential;
• Willingness to travel to multiple sites, as required.
• Relevant qualification(s) in physical security, risk, fraud or incident management, beneficial.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.