Senior QA Lead

About Telgorithm: Telgorithm is a cutting edge messaging API provider specializing in 10DLC text messaging. We enable software providers to send high-volume business text messages at the highest delivery rates in the industry, 99%+ on average. Telgorithm combines timely customer support, expert-level messaging compliance guidance and patent-pending technology that proactively and automatically manages business’ Carrier rate limits for the most effective 10DLC API experience. Say goodbye to compliance rejections, error codes and poor deliverability causing your customers’ complaints to pile up. Telgorithm allows software and application providers to successfully send compliant 10DLC messages by the millions daily. To learn more, visit www.telgorithm.com.

About Us: Telgorithm was founded on the principles of transparency, customer experience, responsibility, education, and empathy. Our team is committed to providing our customers with the guidance and support needed to be successful in the evolving A2P landscape. We’re growing quickly and looking for team members that are committed to contributing to our mission of changing the A2P 10DLC ecosystem for the better.

When faced with challenges, we seek out creative solutions and workarounds. As a startup, our work and team are fast-paced; we’re extremely collaborative yet unafraid to make decisions and change course later if needed. If you thrive as a both a team player and an individual contributor, are interested in solving problems, and motivated to make the world of telecom more fun – Telgorithm might be the company for you.

The Role: Telgorithm is looking to hire a Senior QA Lead who will be responsible for designing and executing comprehensive test strategies to ensure the reliability, performance, and security of our API endpoints. In this role, you will own and scale our QA function. This role reports directly to the CTO and will lead a small QA team (currently you + 1 QA), combining strategy and hands-on testing.

Compensation Range: $4,000-$7,000 USD Monthly depending on location and experience

Location and Language: This is a remote position for which we are accepting applicants in Europe and nearby time zones with preference for candidates in: the European Union and Eastern Europe (excluding Germany, Russia, Belarus, and the UK). All candidates must be able to provide proof of identity and work authorization to work as a contractor in their country of residence. Telgorithm is based in the United States and English is the primary language used at work. Proficiency with Russian is a must have because we have a Russian-speaking development team.

What you’ll do

• Own and drive the entire QA strategy and processes, reporting directly to the CTO.
• Plan and maintain test coverage across functional, regression, integration, and end-to-end testing. Decide what should be automated vs. manual.
• Design, implement, and maintain automated tests (C# + Playwright, UI + API) and integrate them into CI/CD using GitHub Actions.
• Collaborate closely with Engineering (developers, analysts, and DevOps) to define acceptance criteria, analyze requirements, and proactively identify risks.
• Lead and mentor a small QA team, improving processes, workflows, documentation, and quality metrics while remaining hands-on ~50% of the time.

What you’ll bring

• 6+ years of QA experience, including 2+ years in a Senior, Lead, or Acting Head of QA role.
• Strong hands-on experience in test automation (UI & API).
• Deep understanding of web applications, client–server architecture, and REST APIs.
• Ability to work with PostgreSQL for test data and analysis.
• Experience with Git, GitHub, and GitHub Actions, including setting up test pipelines and quality gates.
• Experience building QA processes, test strategies, and documentation.
• Excellent communication skills; experience working on distributed/remote teams.
• Professional proficiency in English and Russian (both languages are required for this role. The main working language on our development team is Russian, while the main working language for our team at large is English.)

Bonus if you also have:

• Experience with C# and Playwright (or similar tools with willingness to transition).
• Experience with non-functional testing (performance, load, security, reliability).
• Familiarity with monitoring/observability tools and using production insights to refine QA strategies.
• Experience with high-volume APIs or telecom/messaging platforms.

Join Our Team:

Being human isn’t about checking every box on a list. It’s about the experiences we have, the people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together.

What We Offer:

Joining our team isn’t a job switch, it’s a career accelerator. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Fully remote work arrangement
• Flexible time off; including paid vacation and sick leave
• Employee stock options

Telgorithm is proud to be an equal opportunity employer. We truly believe that the intersection of our individual differences help to create a better workplace, a better product, and a better world. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Telgorithm does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Hiring Scams Are on the Rise

Please be aware of false email domains, solicitations, or employment offers from suspicious sources. Please note that employment offers and any requests for information will always be made by a Telgorithm employee with an @telgorithm.com email address. All legitimate job openings are posted on our careers page at https://job-boards.greenhouse.io/telgorithm.

Telgorithm never asks job seekers to make any payment as part of the recruiting process. If you have any questions or concerns about the authenticity of the Telgorithm recruitment process or an offer that you have received, please contact us by email at [email protected].

If you have provided monies or other sensitive personal information and suspect you are the victim of fraud, please contact your local authorities or the Federal Trade Commission at 1-877-382-4357 or online at ftc.gov/complaint.