Tempo Io·1 day ago
With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.
We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.
Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.
We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.
About the role:
Tempo is expanding beyond an Atlassian-first product strategy to support customers operating across multiple work management platforms, including Jira, Confluence, Monday.com, Azure DevOps, ServiceNow, and Asana. As our product portfolio and delivery complexity grow, Tempo must establish a scalable, consistent implementation methodology that enables predictable, high-quality outcomes—primarily through partners.
The Manager of Implementation Methodology is responsible for designing, standardizing, and operationalizing Tempo’s implementation and onboarding frameworks for this multi-platform environment. This role defines how implementations are scoped, planned, delivered, and governed, ensuring partners can implement Tempo solutions effectively and independently over time.
Initially, this role will be hands-on in validating the methodology through real customer delivery. Long term, the focus shifts to ongoing improvement and enabling partners to deliver consistently with minimal reliance on Tempo resources
What you’ll do:
Implementation Methodology
Work in partnership with Product Management, Support, CSM, Marketing to understand product functionality, value and setup processes
Design end-to-end implementation playbooks for Tempo’s multi-platform products
Define delivery phases, milestones, and governance standards
Establish project management rigor across implementations, including:
Scope definition and change control
Dependency and risk management
Timeline and milestone accountability
Define standard and custom implementation paths for varying customer complexity
Partner-Ready Delivery
Translate internal delivery practices into partner-ready execution kits
Create and maintain:
Discovery and scoping templates
SOW and effort estimation guidelines
Project plans and customer-facing delivery artifacts
Ensure materials reduce ambiguity while allowing delivery flexibility
Partner Enablement
Enable partners on how to run a Tempo implementation, not just configure the product
Develop methodology training, delivery standards, and readiness criteria
Support train-the-trainer and certification-style enablement programs
Continuous Improvement
Gather and analyze feedback from implementations and partners
Identify delivery bottlenecks, scope creep patterns, and standardization opportunities
Refine methodology based on product evolution and real-world delivery insights
Who you are:
5–7+ years in professional services, implementation, consulting, or solutions architecture
Experience building or formalizing implementation or delivery methodologies
Strong project or program management discipline
Experience enabling or governing partner-led delivery models
Comfortable operating as a hands-on IC in evolving environments
Strong communicator with the ability to translate complex systems into clear delivery guidance
Why Join Tempo?
Impact: Work on meaningful products that empower enterprise users and improve productivity.
Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.
Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.
Growth: Opportunities for professional development, including conferences, courses, and mentorship.
What's In It For You (Org-wide) -
Remote First work environment
Unlimited vacation in most of our locations!!
Great benefits including health, dental, vision and savings plan.
Perks such as training reimbursement, WFH reimbursement, and more.
Diverse and dynamic teams with challenging and exciting work.
An opportunity to have a real impact on our business.
A great range of social activities (both in person and virtual).
Optional in person meet-ups and the ability to travel to our international offices
Employee referral program
And so much more!
Note: As our hiring teams are global, please submit your resume in English only
Apply today to join the Tempo team and help shape the future of enterprise productivity software.
Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.