AHEAD' s clients require a strong level of customer service as most transactions are significant in dollar amount and can be complex in nature. Customers are located throughout the world and transactions are executed in both US Dollars and foreign currencies. Billing specialist will be responsible for accurate billing and invoicing to our customers.
Key Roles and Responsibilities
Prepare and distribute customer invoices on a daily basis, ensuring timely and accurate information
Utilize AvaIara (sales tax software) to ensure accurate sales tax is assessed
Interact with sales and operations teams to ensure accuracy of customer correspondence
Maintain database of tax-exempt customers
Partner with accounting team to improve processes and controls
Respond to requests from external auditors
Identify opportunities to improve efficiencies across teams
Assist team members with special projects as needed
Maintain positive relationships with stakeholders and customers
Required Knowledge/Skills/Abilities
Graduate or Post Graduate Degree in Accounting/Finance
Good experience and knowledge of Microsoft Excel and PowerPoint
Strong critical thinking and analytical skills, desire to learn processes from beginning to end
Knowledge and experience with financial reporting systems; preferably Salesforce
Excellent written and verbal communication skills
Demonstrated ability to work cross-functionally in hands on capacity
Ability to manage multiple tasks in a fast-paced environment
Ability to work effectively under tight timelines and schedules
Proactively and effectively communicate status and challenges encountered
Required Experience
At least 4-5 years of work experience in Billing process in MNC environment
