Senior Site Reliability Engineer (Forward Deployed) - London
•Teleport· 6h
💻 Engineering⏰ Full-time⭐ Senior💰 $181k-311k🇬🇧 London, UK
6h ago
Upstart·2 months ago
About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
As a member of our Servicing Engineering team, you will play a pivotal role in ensuring smooth loan management, optimizing collections, and cultivating strong customer relationships — with a specialized focus on Payments. Our team’s mission is to build a best-in-class loan servicing and payments platform that enables flexibility, operational excellence, and innovation in how borrowers make and manage payments.
We’re developing a cutting-edge platform that introduces business process automation, payment workflow orchestration, and a seamless user experience for both borrowers and internal stakeholders.
Our Senior Software Engineers are trusted technical leaders who thrive across the full stack. You don’t wait for someone to pave the road—you build it. You bring deep technical expertise in payments systems, from NACHA nuances to payment rails architecture, and a strong understanding of the operational and technical challenges of scaling financial workflows.
You’ll be a hands-on Team lead, shaping the direction of payment features, integrations, and standards that define how we transact with borrowers. You’ll collaborate closely with Product, Analytics, and Operations to ensure that our payments platform is reliable, extensible, and ready to support new financial experiences.
Minimum Requirements:
Preferred Qualifications:
Position location This role is available in the following locations: Remote [A specific city/location is not required if the role does not have an in-person requirement]
Time zone requirements The team operates on the East/West coast time zones. [Only use this section if there are specific time zone requirements that this role must work in; if the role is remote-US or can work in any timezone in the US, please remove this section.]
[OPTIONAL] In-Office requirements. You will be required to work from the {insert location} office x days per week/month.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-Senior
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]