Experience Design Lead

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The Role

As an Experience Design Lead, you will lead multi-disciplinary teams shaping end-to-end experiences for enterprise clients across Asia. You’ll move from insight to strategy to design - bringing human-centred, data-grounded work to life within agile delivery squads and regional programs. You bring 10+ years of experience, a growth mindset and a drive to make a lasting impact. To be successful in the role you will need to be a digital native who thrives in delivering aesthetic design to digital transformation programs. Your portfolio of digital work will need to reflect your capability to work on complex, scalable digital solutions spanning Web, Mobile, and connected experiences. For this role, it is essential that you have built your experience in a similar environment to Valtech – a Digital Transformation Consultancy or Digital Agency, delivering solutions that blend creative design, technical heavy lifting and Data / AI capability.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Required knowledge & Skills

• A portfolio of work with measurable client impact. Your portfolio of digital work will need to reflect your capability to work on complex, scalable digital solutions spanning Web, Mobile, and connected experiences.
• Human-centered design dept across research, interaction, UI, content & service design.
• Proven accessibility & inclusive design practice. (e.g WCAG/A11y).
• Fluency in modern tools: Figma, Miro, prototyping & practical chops with AI design tools.
• Design Systems/DesignOps experience, from governance to component quality.
• A great communicator with clear succinct communication with execs and teams.
• Bias to action in ambiguous spaces; you balance speed with craft to ship the right thing.
• At least 3 years of experience in XD leadership roles.
• Well-versed in XD research tools (e.g. Maze, UserTesting).
• Good understanding on enterprise software solutions (e.g. Adobe, Sitecore, Salesforce).

Nice to Have:

• Experience in Public Service, Travel & Hospitality, Retail, Health & Telco verticals.
• Familiarity with data reporting and visualisation tools. (e.g. PowerBI, Tableau).

Role & Responsibilities

• Lead end-to-end design from problem framing to shipped experiences.
• Facilitate design thinking and collaboration workshops.
• Lead user research including but not limited to interviews, surveys.
• Conduct competitor benchmarking and analysis.
• Create meaningful IA, customer journeys, user flows with business goals
• Craft excellence in creating customer interaction & motion design.
• Champion inclusive design & accessibility (WCAG), baking it into every decisions.
• Turn insights into outcomes: prototype, test and iterate with clear business objectives.
• Partner with cross-functional teams across Strategy, Product, Data and Engineering.
• Be a player-coach: mentor juniors and roll up your sleeves to lead by example.
• Design for cross-cultural: understanding the APAC nuances, localising flows & content.
• Guide stakeholders: frame & facilitate tough discussions, and create positive impact.
• Supporting in pitches.
• Some work travelling may be required.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a fulltime position based in Bengaluru. The offered salary range is annually, depending on experience and location.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.