Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
The Marketing Operations Project Manager drives organized, on-time execution of marketing and cross-functional initiatives by managing project workflows, maintaining clear communication, and ensuring alignment across teams. This role strengthens operational efficiency through structured processes, centralized planning, and consistent stakeholder coordination.
Your key responsibilities:
- Project management for a range of Marketing, Marketing Operations, and cross-functional business projects.
- Lead status meetings, record action items, document owners, and drive follow up.
- Send weekly project status updates to key teams and stakeholders
- Maintain a holistic marketing calendar for real-time use across departments
- Document processes to build the Marketing Operations team’s knowledge base
- Manage assigned work items and communicate critical information to stakeholders to keep projects on timelines and within budget
- Coordinate closely with multiple Marketing teams as well as cross functional department stakeholders
What you’ll bring:
- A growth mindset with a willingness to learn new skills and a proactive attitude
- Task management: identify, define, and coordinate tasks across multiple initiatives
- Scope management: ensure all required work is identified to complete work successfully
- Time management: manage the timely completion of initiatives and tasks to timelines
- Quality management: document policies, objectives, processes, and responsibilities
- Communication management: take notes, ensure timely and appropriate communication of critical initiative information to the appropriate stakeholders
- Stakeholder management: identify teams impacted, analyze stakeholder expectations, and develop strategies to engage stakeholders on decisions and execution effectively
Required:
- Experience
- Minimum 3 years of Project Management experience
- Minimum 3 years of Marketing campaign & strategy experience
- Attention to detail, ability to manage multiple projects, documents, and trackers
- Demonstrable cross-functional collaboration skills
- Clear examples of proficiency in work prioritization & time management
- Experience with project management software & process documentation software
- Comfortable utilizing Monday.com and Jira
- Soft skills
- Situational analysis & Communication - Written & Verbal
- Negotiation & conflict resolution
- Communication - Written & Verbal
- Task Management & Prioritization
What we consider a plus:
- Experience with Leandata, ZoomInfo, Drift, Gong Engage, Zapier, Tableau, Highspot
Where you will work:
We are open to considering fully remote candidates located within Mexico.
Sponsorship is not available. Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
