With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM.

Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.

Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.

Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.

Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.

We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!

The Role:

We’re looking for a Manager, Contract Management. As Manager, you will be responsible for providing leadership and oversight to a team of legal professionals dedicated to the support of our Global Client through, (i) the daily operations of the team, (ii) driving the development of and adherence to processes and introducing improvements and operational efficiencies, and (iii) leading a team of legal associates.

If you believe in being a team player, can collaborate and communicate well with technical and non-technical audiences while bringing a result-driven, focused, high energy, confident, curious, quirky, and most of all fun sense of self, then this is the place for you.

Responsibilities:

Client Relationship Management: Build and maintain strong relationships with our key client, ensuring their legal needs are met and expectations exceeded by our team.

Team Leadership: Lead and inspire a team, including lawyers, paralegals, and support staff, fostering a collaborative and high-performance culture.

Transformation: Transforming how we work, through driving implementation of AI across our workstack.

Performance Management: Set clear performance expectations, provide regular feedback, conduct performance evaluations, and address any performance issues promptly.

Resource Allocation: Effectively allocate team members workloads and projects to optimize productivity and ensure client satisfaction.

Strategic Planning: Collaborate with senior management to develop and execute strategic plans for the client account, aligning with the firm's overall objectives.

Legal Acumen: Stay updated on relevant legal developments, ensuring a sufficient level of knowledge to engage with our clients around their legal needs

Quality Assurance: Implement quality control processes to maintain the highest standards of work product and client service.

Budget and Financial Management: Manage the client account budget, monitor expenses, and identify cost-saving opportunities while delivering exceptional service.

Risk Management: Identify and mitigate risks associated with client matters and take proactive steps to protect the firm's interests.

Reporting and Communications: Provide regular status reports to the client and firm management, ensuring transparency and alignment with client expectations.

Factor

Open Positions (8)

Manager, Contract Management

Manager, Contract Management

Associate, Contract Management

AI Client Experience & Strategy Consultant

Senior Accounting Manager

Client Relationship Manager

Analyst - Contract Analysis

Legal Project Manager

Company Details