Tyme

Tyme Global is a US based communications and software company focused on the hospitality industry. We enhance your guest experience through our innovative products such as Remote PBX Operators, IP based PBX, Primary & backup SIP services, Issue Management Software for FOH and BOH, as well as our Text Messaging Platform allowing 2-way communication between the guest and our operators or hotel's front desk. Sub Services offered for our Remote PBX Operators:- PBX Internal Calls- PBX External Calls- Guest Services Information Parsing- Sales Calls Qualification- Social Media Communications- Wake Up Call Management- Issue Management Ticketing for BOH and FOH- Room Service Order Taking- Restaurant Reservations- Spa Reservations- OTA Hotel Reservation Input- Housekeeping & Maintenance ticket dispatch, through instant message or existing Issue Management systems- Parking Valet dispatch- IP Based 2-Way FM Radio Dispatch for Airports- Call Recordings- Audit Trail- Quality Assurance- Call Analytics- Tier 1 Support