Vailsys

Vail Systems is an Enhanced Network Services provider that develops, hosts and licenses scalable and extensible customer care and conferencing solutions for service providers and enterprises. Vail offers customers a range of extensible, reliable and scalable voice services from Hosted VoiceXML Platform services for third-party developers looking to create their own differentiated voice applications to turn-key hosted voice application services such as Hosted IVR and Speech-based Applications, Routing and Call Control, Reservationless Conferencing, and Outbound Notifications Services. These voice services help to improve customer loyalty, increase productivity and reduce costs. Vail's Contact Center solutions include:-Advanced Routing and Call Control-Network Announcements-Network IVR ad Speech recognition-Network Queuing-Outbound Notification and Messaging-VoiceXML Hosting-Whole Call RecordingVail's Conferencing solutions include:-Reservation-less Conferencing-Recording and Playback