Senior Manager, Benefits (US & Emerging Markets)

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As the Senior Manager, Benefits you will lead a team focused on delivering market competitive, culturally relevant and comprehensive benefits and perks to support the overall well-being of our employees. Within our Global Compensation & Benefits team, you’ll lead the design, strategic vision and execution of our benefit programs in the US, Netherlands, Germany and other emerging markets where we might expand to. You’ll work with your counterparts in Compensation, Employee Experience, Employer Brand and Talent to ensure that our global benefits program aligns with 1Password’s Total Rewards strategy and appeals to employees and candidates alike.

This role reports to the Director, Compensation & Benefits.

This is a remote opportunity within the US.

What we're looking for:

• Proven experience with designing global benefits packages and leading multiple benefits renewals and open enrollments periods in the US and Europe.

• Minimum of 7 (10 preferable) years of experience in US benefits administration, and at least 2 years (5 preferable) in a supervisory or managerial role.

• Ability to balance multiple priorities with minimal guidance.

• Innovation and thinking with a digital mindset.

• Strong analytical and organizational skills. Experience with google-suite (sheets, slides).

• Proven ability to manage projects effectively, from planning to execution.

• Experience in vendor relationship management, broker management and related RFP process, leave of absence administration & management and administering retirement plans (401K, Pension, and RRSP), managing budgets related to benefit plans, experience providing benefit reporting to Finance and understanding headcount impact for forecasting related expenses.. Experience building and designing international benefit plans.

• Collaboration with other teams – HRIS, Payroll, HRBPs, Finance, Legal, etc.

• Knowledge of global benefits regulations and compliance requirements.

• Strong leadership and communication skills.

• Experience working in a fast-paced scaling company.
  

Bonus points for:

• Experience working with UKG Benefits Prime.

• Experience with US and international payroll and pension/retirement plans.

• Experience with mergers & acquisitions.

What you can expect:

Benefit Design & Administration:

• Lead the design and strategic vision of US , Netherlands, and Germany Benefits and any other emerging market where we might expand into.

• Analyze and monitor benefits and leave program costs, utilization trends, and program effectiveness. Recommend and implement changes to optimize value and control costs while maintaining a high level of employee satisfaction.

• Continuously evaluate the effectiveness of benefits, leaves, and accommodation programs, leveraging employee feedback and market data to make improvements that drive engagement, satisfaction, and retention.

• Ensure compliance with all relevant local regulations for US & Netherlands.

• Oversee the administration of leave programs in the US (e.g.,parental leave, disability leave) and ensure compliance with U.S. state and federal leave laws. Develop and manage the company's accommodations program in compliance with the regulatory requirements & ensuring fair and consistent practices for all employees needing accommodations.

Communications and Influence:

• Develop communication strategies to educate employees about their benefits, leaves, accommodations, and wellness programs. Work with internal teams to ensure clear, consistent, and engaging messaging.

• Collaborate closely with HR, legal, and finance teams to ensure benefits and leave policies are integrated with other total rewards initiatives.

File Integration, Data Integrity and Audits:

• Oversee the integration of US benefits data across multiple systems, ensuring accuracy, consistency, and security.

• Collaborate with HRIS, payroll and other stakeholders to identify system requirements, troubleshoot issues, and implement solutions to optimize data flow and accessibility.

• Oversee regular data audits for the US & Netherlands to ensure benefit data integrity. Identify and implement controls and validation measures to ensuring data integrity.

Project Management (ad hoc company wide benefits projects)

• Lead and coordinate various benefits-related projects, such as operational set up for US Netherlands, and German enrollment, vendor, plan and/or system implementations, ensuring timely completion and adherence to budget and quality standards.

• Develop project plans, establish milestones, allocate resources, and monitor progress to achieve project objectives effectively.

Vendor and Stakeholder Relationship Management:

• Develop and maintain strong relationships with external vendors, such as insurance carriers, benefit providers, and third-party administrators.

• Collaborate with vendors to ensure effective service delivery, resolve issues promptly, and optimize the value of benefits offerings.

• Conduct regular vendor performance reviews and monitor contract terms and performance agreements as needed.

• Develop strong partnerships through ongoing and timely collaboration with internal stakeholders such as HRIS, payroll, HRBP’s, IT, Finance, Legal and other business leaders.

Team Leadership:

• Provide guidance, support, and ongoing training to the benefits team to ensure high performance for benefits operations.

• Foster a collaborative and inclusive work environment that encourages teamwork, innovation, and continuous improvement.

USA-based roles only: The annual base salary for this role is between $149,000 USD and $201,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

This posting is for an existing vacancy.

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