Strategic partner to Immunology Sales Leadership, responsible for sales force territory design and alignment, call plan design and Implementation, including managing the Targeting and Planning (TAP) tool, and roll forwards. Analytics and reporting support across all Immunology brands and sales forces. Primary point of contact for day-to-day FPAT activities, with expectation to maintain a strong partnership with Sales & Marketing, Alignment Operations, MABI, BTS, CoE, IC and Tools teams as well as external vendors to enable higher performance. Responsible for identifying, recommending, and implementing process improvements. Collaborates with internal and external stakeholders to develop solutions and recommendations.
Key Responsibilities:
- End to end management of the call planning build process, including partnership with the MABI team for inputs, deciding business rules, working with the AD/D and other stakeholders, managing timelines & requirements, collaborating with the vendor and finally distribution and communication.
- Full end-to-end ownership and management of the AI-enabled AlterIgo platform, leading advanced collaboration with the FPAT Center team to independently design and develop Franchise-level Call Plans. Maintain a continuous focus on optimizing and automating processes to minimize and ultimately eliminate dependence on external vendors.
- Lead major process improvement and technology initiatives with broad commercial impact, and to communicate/implement these changes.
- Strategic influencer on future-state tools, platforms, and analytics for field deployment.
- Serve as liaison between Therapeutics Operations and Analytics, Business Technology Solutions, Training, and Franchise teams to partner in the design, deployment, training, maintenance and communications of field facing solutions.
- Own cross franchise best practice sharing in the execution of key solutions, system enhancements and changes.
- Maintain in-depth knowledge of sales forces, products, market dynamics, operational processes, business partner engagement, call plan strategy, IC plan, and continuously benchmark and incorporate best practices from across the pharmaceutical industry to enhance field planning, analytics methodology, and technology use.
- Partner with the franchise on the TAP configuration and roll out including field training.
- Lead accurate and timely roll forward execution through coordinated cross-functional collaboration, integrating stakeholder input to ensure seamless call plan deployment.
- Develop and maintain project plans (timeline, meetings, SOP etc.)
- Owns and manages critical Sales Force workload factors and considerations in evaluation and creation of territory alignment and placement.
- Provide analytical and reporting support across all brands and sales forces.
- Provide sales force sizing and structure support as needed.
- Develop training and communications.
Basic Qualifications:
- BA/BS degree required.
- 5+ years of analytical experience
- Strong critical thinking & analytical skills
- Excellent problem solving and cognitive skills.
- Collaborative and Self motivated
- Possess a high degree of proficiency in several technical areas. Must be comfortable with querying data tables, understanding data warehouses, have experience managing and interpreting large datasets.
- Data visualization skills (Javelin), Power BI
- Programming language experience (i.e. SQL, Dataiku)
- Proficiency in Microsoft suite, especially Excell and PowerPoint
- Effective communication, storytelling & presentation skills
- Customer focused mindset – ensuring our field teams and other stakeholders have everything they need to succeed.
- Ability to manage and prioritize multiple projects simultaneously to ensure business needs are met timely.
- Synthesize direction and ideas from multiple teams and implement into work
- Excellent project management skills
- Ability to clearly and confidently articulate complex and technical concepts to stakeholders that may not possess the same level of acumen
Demonstrated Leadership:
- Operates with a high level of autonomy, consistently delivering results with minimal oversight and proactively anticipating business needs.
- Independently designs, executes, and interprets complex analyses, leveraging advanced methodologies and tools to support strategic decision-making.
- Drives continuous improvement initiatives by proactively identifying cross-functional opportunities, prioritizing enhancements, and leading implementation of best practices across the organization.
- Provides authoritative subject matter expertise and strategic guidance to senior leadership, effectively influencing direction, decisions, and adoption of new processes or technologies.
- Trusted advisor, consistently building and maintaining credibility with field sales management, functional support teams, and executive stakeholders through collaborative leadership and proven impact.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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