Customer Success Associate (Night Shift)
•Sleeper· 19h
🎧 Support⏰ Full-time🌱 Entry Level🇺🇸 USA
19h ago
Agero·9 days ago
Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Position Summary:
Reporting to the Chief Strategy Officer, you’ll be joining a team that supports Agero’s corporate strategy as it seeks to maintain its market-leading position in the white-label vehicle assistance market. Your primary responsibility will be to assist the commercial and strategy teams in research, analysis, and execution of our strategic initiatives. This requires a solid understanding of Agero’s economics, client segment requirements, and the competitive landscape. Your work will provide the critical data and insights needed to shape our product and positioning choices. This role offers high visibility and the opportunity to develop strong strategic capabilities while supporting senior leadership on high-impact projects.
Essential Functions/ Key Outcomes:
Primary Focus (60% of time): Overall, you will drive informed decision making, create positive action in the market, translating into positive financial results for Agero.
Secondary Focus (40% of time):
Skills, Education & Experience:
Education: Undergraduate degree with a strong record of academic performance.
Experience: 2-4 years of related experience, preferably in strategy, management consulting, or a highly analytical corporate role.
Skills: Strong problem-solving orientation with the ability to perform structured quantitative and qualitative analyses - Excellent oral and written communication skills - General business acumen - Proficiency in research and data synthesis.
Attributes: Strong curiosity about identifying and solving business problems. Self starter with drive to have positive impact on the company and for our clients.
Location:. This is a remote role.
Hiring In:
United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia
The anticipated closing date to submit applications for this role is July 15, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.