About AiDASH
AiDASH is an enterprise AI company and the leading provider of vegetation risk intelligence for electric utilities. Powered by proprietary VegetationAI™ technology, AiDASH delivers a unified remote grid inspection and monitoring platform that uses a SatelliteFirst approach to identify and address vegetation and other threats to the grid. With a prevention-first strategy to mitigate wildfire risk and minimize storm impacts, AiDASH helps more than 140 utilities reduce costs, improve reliability, and lower liability across their networks. AiDASH exists to safeguard critical utility infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com.
We are a Series C growth company backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
The Role
Are you ready to be a catalyst for transformation? As a Product Consultant within the broader AiDASH Customer Success team, you'll play a pivotal role in driving our vision forward. You'll own and drive our consultative engagements with customers, ensuring they realize exceptional business outcomes through our satellite-powered AI tech.
How you'll make an impact:
Our customers have climate resilience problems, AiDASH has a robust tech platform, and you will drive the outcome. Here's what your journey with us will look like:
- Strategic Consulting Partnership: You'll work with our customers, developing solid working relationships from C-suite executives to front-line field staff (you get a pair of work boots on us!). You'll collaborate with customers to understand their business objectives, needs, and challenges, helping to identify the critical problems you will solve with them. Imagine the customers' situation as trying to find a few needles in a haystack, except the haystack spans thousands of miles, and they have nothing but a clipboard and truck to go find them. You'll support them through complex analytics around their problem set with strong communication skills. You'll serve as their trusted advisor, helping to craft tailored strategies to tackle this thorny problem using our satellite-powered AI technology.
- Product Value Maximization: You'll work with dynamic cross-functional teams spanning analytics, data science, product, sales and delivery to craft the perfect solution and customer journey for the customer's needs. This means more than just creating strategic outcomes for your customers – you'll be the voice of the customer for our R&D, and your tailored customer solution today will drive new product development atop our incredible AI platform. As we expand our portfolio of products, you'll workshop specific capabilities with our Data Science, Engineering, and Geospatial Analytics teams. Your knack for problem-solving and innovative thinking will drive value creation beyond expectations, reducing environmental risks once and for all.
- Change Enablement & End-to-end Ownership: You will take full ownership of the customer's journey and collaborate with multiple AiDash departments to implement & deploy crafted product solutions for them. You'll lead critical change management efforts, guiding customers through the transition while helping to paint a compelling narrative that underscores the necessity for change. Your contributions will be instrumental in ensuring that our products are seamlessly integrated into our customers' workflows within time and budget constraints. The result? Customers are set up for successful long-term, impactful use of our products and realize value from AiDash.
What we're looking for:
- Experience: You bring 2-4 years of experience that includes management consulting, digital product consulting, analytics or B2B SaaS deployments with a demonstrated ability to contribute to impactful projects for clients. Your work isn't just the design or leave-behind recommendation: you have helped make measurable change happen with diverse stakeholders in an operational environment.
- Customer Empathy and Initiative: As a self-motivated individual, you're not afraid to roll up your sleeves and immerse yourself in our customers' field environments. Whether it's donning a hardhat and work boots to work with the front line, or engaging in management discussions, you approach every interaction with the strongest customer empathy, respect for a diversity of customers from communities all over the country (and increasingly, the world), and a passion for finding solutions to their pain points. Your intellectual curiosity and drive to learn new topics enables you to absorb information quickly and turn that into value for the customer, and your ability to build relationships and work with diverse stakeholders are strong and growing.
- Communication and Problem-Solving: Your ability to communicate effectively and navigate ambiguity sets you apart. You thrive in challenging situations, leveraging your problem-solving skills to drive meaningful outcomes. You can support our customers on an ambiguous and technically complex journey with active listening and compelling storytelling.
- Team Collaboration: You work effectively in cross-functional environments. You thrive on collaboration, working with diverse teams to achieve common goals. You employ high colleague empathy across a globally distributed team to make things happen for your customers.
- Education: While a degree in a business or technical discipline would be advantageous, we value intellectual curiosity and a passion for tackling complex challenge
What we can do for you:
- World-class Rewards: Competitive compensation along with an equity stake in our rapidly growing organization, topped off by comprehensive and premium benefits.
- Be the Disruptor: Make a positive impact on society & sustainability by leveraging the power of cutting-edge technology for industries ripe for innovation. Push the boundaries of what is possible by leading unique, atypical takes on long-standing problems.
- Multiply your Growth: Work in a dynamic environment where you can continuously learn, innovate, and thrive. We pride ourselves on our open and collaborative culture, where our founder team is approachable and eager to engage with innovative thinkers and creative problem-solvers. All our team members are encouraged to bring their concepts, perspectives, and creativity to the table and to the field, as that's when the magic happens!
- Balance work, life, and the great outdoors: Our North America team is remote-first. With our mission-driven ethos we are making a major impact while working from home. But when it's time to show off our amazing technology to customers, we hit the road and head to some incredible places. You may have the opportunity to travel across North America (and in some cases, globally), visiting customers, seeing breathtaking views, and experiencing diverse geographies. While travel frequency can vary, you can expect to be on the move for about 2-4 days each month (less than 30%).
If you're ready to embark on a career that merges AI, geospatial sensing, climate, and client service, then AiDASH is the place for you. Join us in driving positive change and solving some of the world's most pressing problems through innovation and collaboration.
Ready to make an impact? Apply now and be part of our journey towards a sustainable future!
What you'll love:
- Comprehensive Medical, Dental, and Vision Coverage: 100% coverage for employees and 80% for their spouses and children
- Health Reimbursement Account (HRA): 100% funded by AiDASH to cover medical deductibles
- 401(k) Plan: Begin contributing after three months of employment to prepare for your future. Currently, no company match is offered
- Parental Leave: Supportive parental leave with 16 weeks for primary caregivers and 4 weeks for secondary caregivers
- Generous Vacation Policy: Accrue 20 vacation days per year, plus enjoy an additional flex holiday to celebrate whatever feels most important to you.
- Winter Break: From December 25th through January 2nd, we give everyone time off to recharge and enjoy time with family and friends!
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
We offer a competitive annual pay range of $150,000 to $190,000 for this full-time position, which includes a base salary and an annual performance-based bonus. This range reflects the anticipated annual salary for new hires. In addition to base salary and bonus, this role also offers equity compensation as part of our commitment to shared success. We strive to ensure our compensation packages are equitable and aligned with industry standards. Your recruiter can share more about compensation during the hiring process.
We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
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