Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Team:
Our Sales team is built around resourceful, intelligent, dedicated, and technically savvy professionals. We’re looking for an Account Executive who will immerse themselves in Aircall’s ecosystem and speak the industry language fluently. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to grow within the role for the foreseeable future.
Key Responsibilities:
- Leverage exceptional prospecting skills to build pipeline
- Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
- Use a consultative selling approach: Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
- Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
- Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce
What you'll bring:
- 12 months or more of experience closing SMB/Mid-Market business (in SaaS)
- Consistent attainment (and overachievement) of quota and revenue goals
- Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
- Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
- Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
- An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
- You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a team
- The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
- You learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
- You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
- A desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, commuter, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
