Senior IT Engineer, Corporate Platforms

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

As an IT Engineer, you'll own the collaboration platforms that help Airwallex work together and connect with customers every day. You'll combine hands-on technical execution with platform ownership to build secure, scalable solutions across our global environment.

• Own and evolve Airwallex's collaboration platform stack, including Slack, Google Workspace, Zoom, and the surfaces employees use to connect with customers and work together every day.

• Build and operate integrations and workflows across enterprise SaaS applications using code, clickops, command-line tools, terminals, and other technical approaches.

• Lead Google Workspace operations across a complex global environment, bringing Google products together with Identity Engineering to create a cohesive and reliable employee experience.

• Partner with INFOSEC, Revenue Operations, and IT teams around the world to solve hard problems and build secure solutions across the many regions where Airwallex operates.

• Drive the onboarding and enablement of AI products and features across the collaboration stack, experimenting, trialling, and turning useful capabilities into faster ways of working.

You'll work from our San Francisco office three days a week.

What we're looking for

Essentials

• Experience owning and operating collaboration platforms, including Slack and Google Workspace.

• Hands-on experience building and managing integrations and workflows across enterprise SaaS applications.

• Technical fluency with code, command-line tools, terminals, and clickops.

• Experience managing Google Workspace operations at scale and partnering with identity or security teams.

• A track record of solving complex, ambiguous problems with curiosity, sound judgment, and persistence.

Preferred

• Experience with Zoom or other enterprise collaboration platforms.

• Experience working with Slack Enterprise Grid.

• Experience onboarding, evaluating, or enabling AI products in an enterprise environment.

• Experience partnering with INFOSEC, Revenue Operations, and globally distributed IT teams.

You'll thrive here if

• You own the outcome and you don't wait for permission to fix what's broken.

• You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.

• You default to action. You'd rather course-correct in motion than wait for perfect clarity.

• You connect dots across functions and hold the big picture without losing grip on the details.

• You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.