The Clinical Pharmacist, Pharmacy Outreach (internally: Pharmacist, Pharmacy Outreach) is responsible for optimizing patient outcomes through telephonic interventions. This role focuses on the tactical execution of medication management services, including polypharmacy, adherence, and pharmacotherapy optimization.
Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.
Please note: Valid pharmacist license in at least 2 of the following markets and a willingness to acquire more states as needed: AL, KY, LA, MS, NC, KS, PA, UT, VA, WV, MI, DE
Primary Duties:
Clinical Execution & Patient Care
- Counsel patients via telephonic outreach on medication adherence, address any medication related problems such as adherence barriers, polypharmacy, or high risk medication use, and make appropriate evidence-based recommendations to patients and Practice Care Teams
- Perform focused clinical chart reviews as needed to inform patient interventions
- Obtain and document patient commitment to medication adherence and address barriers in real time
- Escalate complex clinical cases to prescribers or interdisciplinary teams as appropriate
- Meet and sustain performance goals (e.g., STARs, HEDIS)
Clinical Innovation and Resource Optimization
- Collaborate with Physicians, clinical and administrative staff to optimize the Medication Management workflow and patient experience
- Proactively identify gaps in medication management through patient interactions and translate patient insights into targeted recommendations that drive improvements in practice operations and clinical workflows
- Participate in the design, implementation, and evaluation of pilot programs or process changes (“test and learn”) within the outreach model
- Serve as a clinical subject matter expert, leveraging clinical pharmacy expertise to support organizational objectives and adapt to evolving healthcare needs
- Develop and maintain standardized resources, educational tools, and clinical protocols to support improved medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients
- Other duties as assigned
Minimum Qualifications:
- Doctor of Pharmacy (PharmD)
- Active, unrestricted pharmacist license in the state of practice; Valid multi-state licensure in at least two of the following states: AL, KY, LA, MS, NC, KS, PA, UT, VA, WV, MI, DE
- Willingness to obtain and maintain additional licenses within 6 months of hire
- Minimum of 3 years experience in value-based care, ambulatory care, or community pharmacy settings
- In depth knowledge of pharmacotherapy and pharmacy practice
- Strong verbal and written communication skills; Ability to translate complex clinical data into clear, understandable language for patients and care teams
- Proficiency in telephony platforms and various Electronic Health Record (EHR) systems
- Ability to work in a fast paced environment and adapt quickly to change
- Ability to work between 8 AM - 7 PM EST as dictated by business needs
Preferred KSA's:
- Familiarity with Medicare, HEDIS, and STAR ratings
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
