As a key member of Aledade’s Customer Success team within Provider Networks, the Learning Experience Design Specialist role designs and delivers high-impact, research-based learning experiences for primary care practices, creating engaging content that accelerates technology adoption and supports value-based care workflows. By balancing the unique needs of partner practices with Aledade’s strategic goals, this position develops innovative programs that enhance knowledge retention, drive meaningful behavior change, and generate measurable outcomes—all while collaborating across teams to ensure user-centered, inclusive solutions.
Candidates should be comfortable working remotely/work from home anywhere within the US.
Primary Duties:
- Partner with business leads, subject matter experts, and other internal stakeholders to analyze training needs, determine learning objectives, and select the most appropriate structure, format, and strategy for delivery.
- Design and develop scalable learning across multiple formats (e.g., live virtual sessions, on-demand modules, microlearning, videos, gamified experiences, interactive multimedia) that align with practice and company goals.
- Apply instructional design methodologies, curriculum mapping, and adult learning science principles to create cohesive learning paths that meet diverse learner personas and minimize redundancy.
- Define clear success metrics for engagement, impact, and effectiveness, and develop valid, relevant assessments that align to the learning approach and intended outcomes
- Lead projects independently, managing timelines, dependencies, and risks while following team standards and advocating for high-quality deliverables.
Minimum Qualifications:
- Bachelor’s degree in education, curriculum design, health care management, or related field preferred
- 5+ years of experience designing progressive learning solutions within industries known for innovation in learning delivery and platform capabilities, such as corporate technology/SaaS, healthcare technology & clinical training, edtech, enterprise learning & enablement, or high‑skill simulation industries. Demonstrated ability to leverage metadata, taxonomy, and search functionality to enhance content discoverability and personalization across multiple delivery environments.
- Proficiency with Learning Management Systems (LMS) and the ability to offer solutions around their capabilities and features.
- Proven experience designing for a diverse range of delivery environments such as live (virtual or in-person), coaching models, blended learning, and on-demand/eLearning.
- Strong video editing experience and elearning authoring tools such as Camtasia and Articulate 360.
Preferred KSA's:
- Excellent project management and communication skills, including ability to clearly convey design rationale, and iterate quickly with a multifaceted group of stakeholders to move a learning design project from start to completion.
- Strong learning design background and a proclivity for visual signaling and engaging design strategies.
- Strong attention to detail and comfort evaluating a diverse array of artifacts to ensure alignment with brand standards.
- The ability to thrive in a self-driven, fast-paced environment with multiple stakeholders, changing priorities and limited daily direction.
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
