The Explorer Market Performance Manager is a results-oriented leader responsible for ensuring Explorer practices achieve quality and Performance Excellence Objective targets within a virtual service model. The primary focus of this role is the direct management of the Explorer field team (Practice Transformation Specialists) and the strategic development and deployment of performance initiatives to ensure performance goals and objectives are met. While the core mission is driving core ACO transformation through effective team leadership, this role also provides strategic development and critical feedback to help shape the ongoing development of the Explorer Program model.
Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.
Primary Duties:
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Market Performance & Outcomes: Accountable for driving market-wide quality and savings targets by supporting the development of strategies and overseeing the execution of core ACO transformation strategies.
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Analyze market-level performance gaps and variances to understand root causes and implement corrective actions.
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Alight market activities with internal teams (Performance, Product, etc.) to ensure practice transformation goals are met.
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Team Management & PTS Guidance: Lead a team of Practice Transformation Specialists (PTS) to ensure high-quality service delivery within the Explorer Market.
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Providing guidance on structured intervention attempts for practices while managing day-to-day field requests.
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Support Aledade’s People Management strategy for the Explorer team
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Program Development & Strategic Input: Provide frontline feedback to the Program Director to help build and refine the service delivery model while standing up the program.
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Mitigate risks and prioritize initiatives that support the evolution of the virtual service model.
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Provide input and oversight into performance strategy and automated
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Relationship Management:Cultivate internal partnerships to align strategic priorities and identify opportunities for program growth and savings.
Minimum Qualifications:
- 6-8 years of experience in Value-Based Care (VBC), with a proven track record of driving operational performance and delivering successful quality/financial outcomes.
- 6-8 years of experience utilizing healthcare data analytics to uncover strategic insights, solve complex problems, and improve performance outcomes.
- 3–5 years of experience managing a structured team (minimum of 3+ direct reports)
- Results-oriented leader with a demonstrated ability to prioritize and manage multiple complex projects simultaneously.
Preferred KSA's:
- Proven success collaborating with internal teams to drive successful outcomes of major projects
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
