RESPONSIBILITIES

HRIS & Systems Administration:

Manage day-to-day HiBob administration, including regular data quality audits and ongoing system integrity monitoring.

Design and build HRIS workflow enhancements, administer complex edge-case scenarios, and leverage system data to deliver actionable Business Insights to leadership.

Support audit readiness and respond to internal and external audit requests with accurate, timely documentation.

Employee Experience & Lifecycle:

Own onboarding journey design and end-to-end experience delivery, ensuring a seamless and engaging new-hire experience.

Initiate, manage, and track Leave of Absence requests in line with global policy and compliance requirements.

Serve as the tier-2 escalation point for POps Assist cases raised by the specialist team, resolving complex or sensitive issues.

Total Rewards & Benefits:

Administer global benefits programs and run regular reconciliation processes to ensure accuracy and compliance.

Own total rewards communication and employee education programs that drive awareness and engagement.

Support quarterly pay equity analysis in partnership with the People Operations Lead.

Payroll Review & Business Continuity:

Supervise overall payroll administration, overseeing end-to-end processing while validating inputs and outputs for absolute accuracy, completeness, and compliance ahead of each cycle.

Provide backup payroll processing coverage to ensure uninterrupted, on-time payroll when primary payroll resources are unavailable.

Analytics & Insights:

Own the development and tracking of key People metrics, creating dashboards and data models that translate raw HRIS data into strategic analytics and insights for the global team.

REQUIREMENTS

5+ years of progressive experience in People Operations or HR Generalist roles, with at least 2+ years at a Senior level within a fast-growing, global organization.
Proven experience managing the entire employee lifecycle across multiple international jurisdictions (global compliance, benefits, and leave management).
Expert-level administration experience with HiBob (strongly preferred) or a comparable modern global HRIS (e.g., Workday, BambooHR), including building complex workflows and custom fields.
Advanced data proficiency: High expertise in Excel/Google Sheets (VLOOKUPs, Pivot Tables, Index/Match) and a proven track record of translating raw HR data into dashboards and executive insights.
Solid baseline knowledge of global payroll administration and compliance practices (experience supervising or being the final reviewer for payroll cycles).
High-ownership mentality: Ability to step up as a proxy/backup for the People Operations Lead and make sound decisions independently.
Tier-2 Problem Solver: Experience handling sensitive employee relation escalations or complex leave/benefits cases with empathy and discretion.
Audit-ready mindset: Exceptional attention to detail with experience preparing compliance data for internal or external auditors.
Nice to Have
Experience supporting global teams or working across multiple countries.
Familiarity with employer of record models or tools like Deel, Remote, or Oyster.
Exposure to DEI, wellness, or internal communication initiatives.