Strategic Asset Management
•Woolpert· 15h
📣 Marketing⏳ Part-time🎯 Lead / Principal💰 $164k-208k🇺🇸 USA
15h ago
Aristo Sourcing·3 months ago
Key Responsibilities
Guest Relations & Operations
- Manage all guest communication from inquiry to checkout.
- Ensure smooth check-ins and check-outs with timely coordination.
- Respond promptly to guest messages and calls during working hours.
- Coordinate housekeeping schedules and ensure timely cleanings.
- Manage and report damages, coordinating repairs and replacements. - Handle guest issues quickly and professionally.
- Keep Airbnb listings up to date with accurate details and visuals. Housekeeping & Maintenance Coordination
- Supervise and schedule cleaning staff. - Ensure high standards of cleanliness and supply readiness.
- Coordinate turnaround times between guests for maximum occupancy. Social Media & Marketing
- Manage Revivo Escapes’ social media channels (Instagram, Facebook, TikTok).
- Create and post engaging content about our apartments and brand.
- Use AI tools for caption writing, scheduling, and idea generation.
- Design simple, elegant graphics for social media posts. Administrative & Miscellaneous
- Maintain records of bookings, issues, and maintenance activities.
- Prepare reports on occupancy, reviews, and performance.
- Suggest process improvements and contribute to guest satisfaction.
- Experience in hospitality, Airbnb, or property management.
- Strong communication and organizational skills.
- Basic graphic design (Canva, Photoshop, etc.) and AI tool familiarity. - Social media management experience.
- Reliable, guest-oriented, and solution-focused.
- Ability to remain reachable and responsive during work hours.
Preferred Qualifications
- Airbnb or short-term rental management experience.
- Familiarity with Airbnb host tools.
- Basic photography or video editing is a plus.
- Microsoft tools knowledge Compensation
- Competitive salary based on experience.
- Potential bonuses based on occupancy and guest satisfaction.